Marketing Communication Assistant Manager

2 weeks ago


Watthana, Bangkok, Thailand Ocean Glass Public Company Limited Full time

Customer Journey & Experience Design

  • Map, analyze, and optimize customer journeys across channels
  • Identify pain points and opportunities for experience improvements
  • Ensure brand consistency and quality of service at every touchpoint

Customer Insights & Voice of Customer (VoC)

  • Collect and analyze customer feedback
  • Translate insights into actionable strategies for product and service teams
  • Monitor customer behavior and market trends to anticipate needs
  • Handle brand health check as per brand and business direction
  • Handle the company's customer satisfaction survey

Marketing Communication, Media, and PR

  • Develop a centralized marketing assets for both corporate and brand use aligned with overall brand and business direction
  • Develop marketing materials and campaigns for extended markets aligned with overall brand direction (ATL, digital, PR, marketing materials)
  • Coordinate with product, trade, and sales teams to align communication efforts

ESG Marketing & Communication

  • Develop ESG communication plans and content (press releases, social media campaigns, videos, etc.) aligned with corporate sustainability goals and brand values
  • Provide insights and recommendations for continuous improvement

Key Requirements

  • Bachelor's degree or higher in Communications, Marketing, Business Administration, or related field
  • 3-5 years experiences in brand and marketing communication
  • Self-starter mentality with the ability manage multiple projects in a fast-paced working environment
  • Creative and strategic thinker with a strong customer orientation
  • Tech savvy with strong interpersonal and communication skills

What we offer

At Ocean Glass, we are committed to supporting the professional and personal growth of our employees. In addition to a competitive salary, you will enjoy access to a range of benefits including:

  • Annual Bonus
  • Provident Fund
  • Phone allowance 500 Baht/Month
  • Transportation allowance 1,100 Baht/Month
  • Group Insurance
  • Employee discount for Ocean glass Product : 50% off.
  • Working day Monday to Friday
  • Fixed Working Hours (Flexible start time 7:00–10:00 AM)
  • Annual leave: start from 7-17 days
  • and other things


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