Sales Force Effectiveness Manager

2 weeks ago

Bangkok, Bangkok, Thailand Lotus Pharmaceutical Co., Ltd Full time

Responsibilities

1.- Sales Resource Optimization

  • Define what are the optimal resourcing requirements to achieve the goals
  • Propose the most convenient product portfolio
  • Maximize sales force structure (teams and sizing)
  • Evaluate external sales forces

2.- Reward and recognition

  • Support the high productivity motivating and driving the Sales Force behavior
  • Monthly measure of incentives.

3.- Customer Targeting

  • Cross functional collaboration with Marketing and the Top Management to set the Targeting strategy
  • Support the sales force in profiling and segmentation process
  • Enable Targeting in the CRM
  • Tracking and monitoring of Targeting

4.- Dashboard

  • Manage, Analysis and delivery of market information to the Sales Force
  • Elaborates monthly reports of DDD, Audit, Pharma, Close Up
  • Establishment and monitoring of KPI's

5.- Sales Force Activities

  • Manage and control call activities (Sales Force Structure, Medical Directory, Coverage, reports and KPI's).
  • Establishment of control points to assure the quality and integrity of the information

6- Sales Force Automation

  • Automation analysis, Documentation, Pilot process, STP, Implementation's plan.
  • Data maintenance for Veeva CRM system
  • Assure the implementation of World's Best Practices on SFE

7.- Field Operation Reviews

  • Market KPI's on the field
  • Design to review results by Region, City, District, Rep

8.- 4 PL Management

  • Maintain customer data
  • Ensure effective sales transaction, daily report

Qualifications

Education

  • Professional degree in Business Administration / Administrative
  • At least 5 years of experience in the pharmaceutical industry

Skills

  • Analytical and with strong statistical skills
  • Strong negotiation, excellent communication and presentation skills
  • Strong in human relationship, motivated, creativity, adaptability and work independent
  • Strong and reliable experience of TEVA critical business processes
  • Experience in leading multidisciplinary projects
  • Results oriented
  • Experience in continuous improvement skills and mapping process
  • Creativity to develop solutions aimed to improve efficiency
  • Driver of change & Team player
  • Accountability
  • Business acumen
  • Courageous, able to stand up to line managers
  • Persuasive, but good listener
  • Trusted by senior line executives
  • Work under pressure
  • Communication skill

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