Current jobs related to EUS Onsite Support - Bangkok, Bangkok - DXC Technology

  • Presales ERP Consultant

    2 hours ago

    Bangkok, Bangkok, Thailand Skillpower Services (Thailand) Co., Ltd. Full time

    Location: BTS Sanam PaoWorking days & hours: Monday - Friday Onsite 100%)Key Responsibilities:Conduct product demonstrations and technical presentations tailored to client needs.Assist the sales team in understanding the client's business processes and ERP requirements.Provide technical support and answer client queries throughout the sales process.Create...

  • Customer Service Support

    2 hours ago

    Bangkok, Bangkok, Thailand TP Full time

    Customer Service Representative (Thai Speaker)Bangkok, Thailand | OnsiteWe're looking for a dedicatedCustomer Service Representative (Mono Thai)to join our team in Bangkok In this role, you will be the first point of contact for customers, providing support through calls, emails, and chat while ensuring a smooth and positive experience. What You'll DoHandle...

  • IT Operations Support

    2 hours ago

    Bangkok, Bangkok, Thailand Bangkok Hospital Hatyai Full time

    ResponsibilitiesInstalling and configuring computer hardware operating systems and applications.Providing operational support and maintaining computer systems, internet systems and networks.Inspecting and maintaining IT equipment according to the plan to reduce the damage.Talking staff or clients through a series of actions, either face-to-face or over the...

  • IT Operations Support

    2 hours ago

    Bangkok, Bangkok, Thailand Greenline Synergy Full time

    Job DetailJob TitleIT Operations Support (Hat Yai)Career AreaIT & Application SupportLocationBangkok Hospital HatyaiResponsibilitiesInstalling and configuring computer hardware operating systems and applications.Providing operational support and maintaining computer systems, internet systems and networks.Inspecting and maintaining IT equipment according to...

  • SAP MM

    2 hours ago

    Bangkok, Bangkok, Thailand Coforge Limited Full time

    Coforge is a leading global IT solutions organization, enabling its clients to transform at the intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact. The Company focuses on three key verticals: Banking and financial services, Insurance, Travel and Transportation. This domain strength is combined with...

  • Business Unit Lead Contract Support

    2 hours ago

    Bangkok, Bangkok, Thailand CBRE (Thailand) Co., Ltd. Full time

    Job Purpose:Provide exceptional customer service and a comprehensive financial and administrative services leadership to the Business Unit Contract Support team and, support to the Finance & Contract Support Manager with month end close and financial reporting.  It is key that the Business Unit Lead Contract Support understands procedures, processes and...

  • Onsite Technology Servies

    4 days ago

    Bangkok, Bangkok, Thailand DXC Technology Full time

    Job Description:DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with...

  • Onsite Technology Servies

    4 days ago

    Bangkok, Bangkok, Thailand DXC Technology Full time

    Job DescriptionDXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with...

  • Presales Engineer

    2 hours ago

    Bangkok, Bangkok, Thailand TP-Link THAILAND Full time

    Job Description :• Responsible for site activities, coordination and supervision works related to engineering and systems design.• Communicate with client to determine technical needs and explain complex issues.• Make analysis, testing and simulation of control strategies, learnt for new technology and develop a strong technical team to support sales...

  • IT Support Specialist

    2 hours ago

    Bangkok, Bangkok, Thailand LINE MAN (Thailand) Company Limited Full time

    About LINE MAN WongnaiLINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the...

EUS Onsite Support

2 days ago

Bangkok, Bangkok, Thailand DXC Technology Full time

Job Description:

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

Responsibilities:

  • Maintains a first class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner.
  • Install, upgrade, support and troubleshoot Windows Operating System and application such as Microsoft office, Adobe and any other authorized desktop application (including Lab workstations)
  • Perform smart hands and eyes for Infrastructure such Servers, Storage, Tape Media, Network & Voice, Cabling etc.
  • Remote support (L2) across the region
  • Regional coordination with third party suppliers
  • Able to travel to neighboring cities
  • Install, upgrade, support and troubleshoot for printer, computer hardware, and any other authorized peripheral equipment.
  • Performs hardware break fix on computers. Laptops, printers, and other authorized peripheral equipment.
  • Performs general preventative maintenance tasks on computers, laptops, printers, and other authorized peripheral equipment.
  • Manage desktop lifecycle programs by tracking hardware through Asset Management from delivery through end of life, builds, application installations, user migration and hardware installations
  • Maintenance of IT assets and keep proper documentation.
  • Coordinate with vendors for external support and repair
  • Responsible for actively monitoring ticket queue and all assigned tickets, ensure accurate logging, categorization, prioritization, initial diagnosis, routing, functional escalation, and data integrity of all applicable incidents and requests in ticketing tools
  • Meets established Service Level Agreements (SLAs) guidelines

Requirement

  • Diploma or Degree in IT / IS discipline or equivalent
  • Fluent English speaking
  • At least two years' experience in end user support
  • Very good support knowledge in Microsoft Operation System 
  • Very good support knowledge in MS Windows OS and Office suite of product
  • Basic knowledge in IT Infrastructure (Network topologies, VPN, Server etc.) enough to isolate end user problems.
  • Customer focus, with exceptionally good customer service, inter-personal and telephony skills sets.
  • Process oriented
  • Able to perform in fast moving and demanding environment
  • Able to multitasked
  • Team player who is self-motivated, self-disciplined and initiative

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.