Business and Tenant Management Manager

2 weeks ago

Pathum Wan, Bangkok, Thailand Siam Paragon Development Co., Ltd. Full time

Job Descriptions:

  • Deploy Nextopia vision, mission, brand, and purpose into aligning commercial and revenue-driving strategies, space management strategy, tenant-mix strategy, customer experience strategy, and detailed execution plan
  • Lead space utilization planning and operations to optimize commercial yield per square meter while maintaining  customer/visitor experience, brand integrity, partner collaboration, and sustainability alignment.
  • Design and develop new business models (e.g. rotating pop-up zones, co-retail formats, experience-based zones) to drive engagement and incremental revenue.
  • Design and curate end-to-end targeted customer/visitor experience journey from digital touchpoints to in-person emotional experiences and collaborate with internal and external stakeholders to ensure the journey accomplishment to create extraordinary experience and traffic-to-spending conversion
  • Curate, recruit, and manage a portfolio of innovative and sustainability-minded tenants across retail, food & beverage, lifestyle, and service categories.
  • Monitor and analyze tenant sales performance, turnover rate, lease renewals, and consumer spending data to generate actionable insights.
  • Collaborate with cross-functional departments—especially Experience, Brand, and Sustainability—to ensure a cohesive and always-on programs execution and tenant activities.
  • Prepare financial forecasts, revenue reports, and scenario analyses for executive management.

Qualifications:

  • Graduated Bachelor's or Master's degree in Business Administration, Economics, Real Estate, Retail Management, or a related field.
  • Has 8–10 years of experience in commercial operations, retail development, or strategic leasing.
  • Possess minimum 3–5 years in a leadership role with P&L accountability.
  • Prior experience with success cases in lifestyle real estate, innovation, sustainability districts is a plus.
  • Initiate and execute Marketing activities, Marketing Promotion campaigns for Tenant
  • Experience in Food and Beverage business would a plus

Essential Skills and abilities:

  • Strategy execution and operation alignment
  • Leadership, people management, stakeholder management
  • Systematic thinking and analytical skills.
  • Creativity and innovation
  • Customer empathy and experience design
  • Communication and negotiation
  • Financial planning and management
  • Ability to balance commercial goals with brand and sustainability values
  • Cross-functional collaboration

Desired Personality and Attitude

  • Growth mindset, make the impossible possible
  • Visionary and future forward mindset
  • Resilience and embracing changes
  • Work-as-one collaboration and people-orientation
  • Data-orientation
  • Result-orientation and commercial mindset
  • Sustainability mindset

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