Learning & Development Assistant Manager

1 week ago

Watthana, Bangkok, Thailand Coway (Thailand) Co.,Ltd. Full time

Role Summary

We are looking for a Learning & Development Assistant Manager to act as a strategic L&D partner, responsible for Training Data Analytics, Curriculum Design, and Training Operations.

This role bridges global learning strategies and local execution, with a strong focus on Leadership Development for Sales Managers and data-driven performance tracking.

Key Responsibilities

1) Data Analytics & Strategic Reporting

  • Dashboard Owner: Own and maintain automated training dashboards using Looker Studio to track ROI, Learning Penetration, and Sales Productivity.
  • Performance Analysis: Analyze sales and training performance data to identify competency gaps and recommend targeted learning interventions.
  • Performance Analysis: Prepare management-level reports, translating complex data into clear, actionable business insights.

2) Curriculum Design & Global Alignment

  • Global Coordination: Collaborate closely with HQ (Global team) to localize global training content and best practices for the Thailand market.

  • Program Design: Design structured learning journeys covering:

  • Hard Skills: Sales techniques, product knowledge

  • Soft Skills: Leadership, coaching, communication, mindset
  • Leadership Development: Design and manage Leadership Development Programs for Sales Managers, focusing on people management and team performance.

3) Training Facilitation

  • Train the Trainer / Manager: Act as a Lead Facilitator for Sales Manager–level programs, including leadership and management skills.
  • Key Sessions: Deliver key learning sessions such as Monthly Onboarding, System Training, and Special Workshops as required.

4) Operations & LMS Management

  • LMS Admin: Serve as LMS Administrator, managing learning records, user access, and data accuracy.
  • Process Standard: Ensure all training operations (registration, evaluation, certification, reporting) comply with established SOPs.
  • Continuously improve training processes to enhance learner experience and operational efficiency.

Qualifications

  • Bachelor's or Master's degree in Human Resource Development, Organizational Development, Data Analytics/Data Science, or related fields.

  • 5–7 years of experience in Learning & Development, Sales Training, or Sales Operations.

  • Data Savvy: Expert in Excel (Complex formulas) and Looker Studio (Must have).

  • Instructional Design: Proven ability to design structured curricula and learning materials.
  • Global Mindset: Experience working with regional or global teams is a plus.

  • Facilitation Skills: Strong public speaking and presentation skills (Able to teach Managers).

  • Good command of English, both written and spoken, for coordination with global teams.

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