Senior Direcor Manufacturing

Main purpose of the role:

• Strategic results: Drive strategic & tactical decisions for Frozen Manufacturing including production improvement initiatives roadmap and align resources to deliver key functional objectives in alignment with Thai Union strategic goals
• Best-in-class manufacturing: Oversee and create best-in-class Frozen Manufacturing and production, ensure high standards of operations and adoption of best-practices across all plant functions
• Financial results: Own and manage end-to-end performance of Frozen Manufacturing optimize for cost while maintaining effective production, on-time delivery at right quantity of goods with high quality standards
• Effective collaboration: Facilitate collaboration across functional heads for critical activities; take accountability and ensure effective coordination between operational functions (Production, Maintenance, Quality, etc.)
• People & leadership: Motivate, lead and challenge team members to reach / exceed targets and objectives. Improve and sustain employee engagement scores to be within the top quartile. Develop strong internal leadership pipeline and set positive working culture with teams across Thai Union.

Key accountabilities:

Set strategic direction

• Provide inputs to budget planning, production strategic / productivity roadmap and KPI targets across plant
• Translate company goals and productivity roadmap into tangible actions / metrics
• Provide inputs and approve policies, procedures, and manuals relevant to manufacturing processes
• Liaise with other cross-functional management teams to ensure alignment and effective collaboration between Operations (Production, Maintenance, etc.)

Define standards and manuals

• Ensure implementation of best practices across operations functions to deliver best-in-class performance
• Enforce environment, health and safety in manufacturing at all time
• Review and discuss performance variance against KPI targets with key stakeholders and ensure corrective actions are taken in timely manner

Best-in-class manufacturing

Production & Production Excellence:

• Ensure production processes, parameters, and procedures are accurate and strictly followed to maintain high standard of operations; ensure consistency across production lines
• Manage shop-floor operations and ensure highest quality products, on-time delivery and lowest possible cost
• Support implementation and execution of production strategic / productivity roadmap, and relevant company strategies / initiatives
• Recommend and implement changes to support productivity, KPI, and continuous improvement

Effective maintenance:

• Implement changes related to production machines / equipment / tools and utilities to improve manufacturing capabilities and quality and / or be compliant with applicable standards
• Oversee planned maintenance, repairs and overhauls across production areas, utilities, civil & facilities
• Oversee coordination with external vendors for repairs and overhauls
• Oversee production machine set-up

Highest quality products & external quality standards compliance:

• Oversee Frozen Quality and collaborate with Frozen Commercial and external parties to understand quality requirements and support translation into plant Quality Assurance protocols
• Oversee Quality Control of raw materials, semi-/finished goods and mass-production samples to ensure compliance with all applicable quality standards
• Support internal and external quality audits and inspections, in collaboration with relevant functions
• Drive internal and external communications with relevant stakeholders for quality issues and resolution
• Oversee quality issue resolution management for both in plant and BU-wide topics (that relate to operations)

Facilities Management & Security:

• Oversee management of all plant facilities (including offices and employee housing) to ensure safe and smooth plant operations
• Oversee management of non-production related support staff (e.g., maids, security, drivers, etc. – does not include HR, Finance, Digital) either internal or through external vendors and contractors to ensure SLAs are met
• Oversee security operations to ensure alignment to defined security standards, policies, rules, restrictions and operating procedures to ensure safety of employees and visitors
• Oversee coordination with Non-Fish Procurement to proactively manage costs and budget with external vendors and contractors, continually assessing opportunities for cost reduction while maintaining required level of service
• Oversee coordination with government agencies on obtaining administrative documents related to building permits, registrations, and licenses to ensure smooth implementation / operations and compliance to standards & regulations

People and leadership:

• Motivate, lead, and challenge team members to reach/ exceed business unit targets and objectives
• Create culture to attract, develop and retain talent as well as drive employee satisfaction within the scope, in collaboration with HR
• Drive to improve career development paths & performance mgmt. to enhance team motivation and retain quality talent
• Foster a culture of continuous learning and development to enhance employee skills and competencies
• Build longer term view / plan around people, prepare succession plans in different levels
• Manage people budget for the Plant, in collaboration with HR