Customer Service
3 hours ago
About the project
A food delivery company, like Grab or similar services (e.g., DoorDash, Uber Eats, or Foodpanda), operates as a tech platform connecting customers with local restaurants and eateries.
Company: Dev Different - Outsourcing support | Asia based
Location: Fully Remote
Schedule: Fridays-Mondays, half-days (flexible as needed)
Working hours: 4pm - 8pm GMT+7
Type: Monthly Contract
Language Requirement: English-fluent
The Role
Handle inquiries from customer and restaurants on menus, orders, pricing, logistics.
What You'll Do
- Field emails/chats/calls/app on custom menus, weekly orders, dish picks.
- Guide partners on pricing, volumes, packaging.
- Explain our edge: predictable big orders, variety-driven frequency.
- Fix logistics issues, track interactions.
- Deliver top satisfaction.
Must-Haves
- Fluent English (write/speak like a pro).
- Customer service exp (food/e-comm bonus).
- Reliable setup: internet, quiet space.
- Available Fri-Mon, ~4-6 hrs/day flexible.
- Tech basics: email, chat, CRM.
Apply:
For more information, please contact
Job Type: Part-time
Pay: ฿ ฿800.00 per hour
Expected hours: 16 – 24 per week
Work Location: Remote
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