Operations, Manager

3 days ago


กรงเทพมหานคร, Thailand CGP Recruitment (Thailand) Co., Ltd Full time

As the Regional 4PL Operations Manager, you will be responsible for overseeing and managing the end-to-end logistics operations within a specific region. You will play a critical role in driving operational excellence, ensuring seamless coordination between various stakeholders, and implementing strategies to enhance supply chain efficiency and customer satisfaction.

**Responsibilities**:

- Manage the overall 4PL operations within the designated region, including transportation, warehousing, inventory management, and distribution activities.
- Develop and implement operational strategies to optimize supply chain performance, reduce costs, and improve service levels within the region.
- Build strong relationships with regional clients, understand their business requirements, and provide tailored logistics solutions to meet their needs.
- Monitor key performance indicators (KPIs) and metrics specific to the regional operations to assess performance and identify areas for improvement.
- Lead a team of regional logistics professionals, providing guidance, coaching, and performance feedback to drive a high-performing culture.
- Collaborate with cross-functional teams and other regional managers to streamline processes, resolve operational issues, and implement best practices across the organization.
- Stay updated with industry trends, emerging technologies, and regulatory changes relevant to the region to proactively adapt the logistics operations.
- Conduct regular performance reviews, assess resource requirements, and propose strategies for talent development and succession planning within the region.

**Qualifications and Skills**:

- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Proven experience (5+ years) in logistics and supply chain management, with specific exposure to 4PL operations.
- In-depth knowledge of transportation management, warehousing, inventory management, and distribution processes.
- Strong analytical and problem-solving skills to identify operational bottlenecks and drive process improvements within the regional context.
- Excellent leadership abilities with a track record of managing and developing high-performing teams in a regional capacity.
- Effective communication and interpersonal skills to collaborate with clients, vendors, and internal stakeholders within the region.
- Proficiency in using logistics software and technology platforms for tracking, reporting, and optimization within the regional operations.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple regional projects simultaneously.
- Knowledge of relevant industry regulations, compliance requirements, and best practices within the specific region.



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