Vie, Retail Operational Excellence

**Position**:
Thailand Retail Operations team supports the elevation of the Tiffany brand through the introduction of physical and technological tools in our stores, transforming the client and employee experience across the store network. The Retail Operational Excellence VIE will play a critical role in supporting key retail projects aimed at enhancing operational efficiency, ensuring seamless execution of global initiatives, and elevating the brand through robust project planning and task management. The VIE will ensure that every project and initiative aligns with the brand’s standards of excellence. Additionally, the VIE will support the central project management of tasks related to new store openings, supporting the transformation of the brand by ensuring that systems and processes not only meet operational readiness but also uphold and enhance the brand’s identity and values.

**VIE Program Requirements**:

- Ages 18 - 28
- French or European Union citizen
- Be available to work in Bangkok, Thailand for the entire 18-month program from August 2025
- Be in good standing with regard to the national service obligations of your country(ies) (defence ID n°)Available to devote yourself full time to your assignment**Location**:This is in-person at our Thailand Head Office in Bangkok

**Key Accountabilities**:
**Store Development**
- Execute New Store Opening SOP, updating procedures & project management documents as processes evolve in corporate partner groups or programs: IT, Product Fulfillment, In-Store Assets (Wardrobe, Hospitality, Packaging & Collateral, Selling Tools)
- Update and Manage New Store Opening support tasks timelines, providing clear updates to corporate and zone partners on deadlines.
- Support New Market Entry requirements gathering and project planning: host project team meetings, maintain timelines, review and socialize requirements documentation to functional experts. Continue to develop New Market Entry Blueprint/template documents to guide future efforts in best practices.
- Develop and maintain documentation (training, procedures, etc) around the launch & adoption of elevated in-store assets for our retail teams, including Wardrobe, Hospitality, Selling Tools, Collateral, etc.

**Business Development**
- Ad hoc analysis for Operational Excellence team
- Support as needed for Global Retail Operations & Systems, Store Development and Retail Partners

**Required Qualifications**:

- Fluent in English both verbal and written
- Degree or concentration in business, operations, or a related field
- Strong written and verbal communication skills, with the ability to clearly convey critical information to corporate leadership and retail audiences. Fluency in English (verbal and written)
- Proven ability to manage multiple tasks simultaneously, prioritize effectively, and maintain focus under pressure in a fast-paced setting.
- Collaborative team player with strong interpersonal skills, able to work with international teams and external partners.
- Strong analytical thinking and problem-solving abilities, with attention to detail and the ability to leverage data to make informed decisions.
- Ability to manage time efficiently, balancing competing priorities while meeting deadlines.
- Proficiency in Microsoft Office 365 (Teams, SharePoint, Excel, Word, PowerPoint), with an understanding of how to use these tools for project execution and collaboration

**Preferred Qualifications**:

- Understanding of the luxury or retail industry.
- Previous experience or education in project management, with the ability to coordinate multiple stakeholders and manage timelines effectively.
- Experience working in a multicultural or global team environment.

**_TIFFANY & CO. _**
**MAISON***:

- Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.