Retail Manager

**Job description**:
**Main Tasks**:
**Sales & Retail**
- Develop tools for a daily business in the stores and in collaboration with Swatch HQ.
- To grant objectives achievement in term of turnover and profitability in the stores.
- Analyze sales and KPI’s in order to maximize the store performance
- Control and supervise with HR BP the turnover of employees and develop action plan
- Preparing Sales forecast according to the budget/commercial targets in the country per store and employee
- Supervise & Implement actions of turnover of sales, operations strategies to maximize growth potential for the retail business.
- Creates reports to use on a daily business.
- To implement rules and procedures according to retail guidelines from Swatch HQ.
- Help to identify new business opportunities for retail division by detecting potential new store locations across the market and to let approve by Swatch HQ.
- Establish Retail expense budget for the country
- Closing non-performing Stores.
- Relocation of wrong located Stores.
- Now opening selective strategic Stores.
- Responsible to develop a database with existing clients to maintain good business relationships and new ones in collaboration with marketing activities.
- Evaluate competitive challenges for the brand and identify opportunities for growth and profit enhancement.
- Responsible for hiring of the retail area manager, store managers in cooperation with Brand Manager, Human Resource Manager Swatch and HQ (HR).

**Marketing, PR, Retail Design**:

- Plan and execute local events in a store, promotions and point of sale activities in order to increase sell through levels.
- Respecting brand identity, while ensuring that brand image and position were properly maintained in the stores in line with Swatch HQ
- Supervises the proper use of merchandising material in line with Swatch HQ VM Guidelines in close collaboration with VM.

**Human Resources**
- To overview personnel planning
- Provide continuous on-site coaching and development opportunities for Area Retail Managers.
- Monitor & improve Area Retail Managers performance through quarterly appraisals (against business plan & personal objectives) and ensuring corrective action plans in place.
- Assess Area Retail Manager and provide all effort to resolve problems through visit and ensuring effective communication with all team members on the visit.
- First point of contact for Area Retail Manager.

**General responsibilities**:

- Responsible for the Retail budget in collaboration with Finance Dept. in the country.
- Responsible for the Reporting’s in collaboration with controlling in the country lead Area Retail Manager and ad hoc also Store Manager Meeting.
- Informs the Brand Manager of all and every extraordinary or irregular points and elements in the field of his/her responsibility.

**Leadership**:

- Weekly meeting with Area Retail Manager
- Evaluate weekly market visit reports
- Establish a SWATCH spirit within the Retail organization (efficiency, unity, cooperation).
- Assess team performance and provide constructive feedback to support skill development.

**Professional requirements**:
**Qualifications**:

- Bachelor’s degree or higher in any fields
- At least 3 years of working experience in selling fashion products
- Excellent command of English
- At least 3 years of working experience in retail management role
- Must be a good team player, pleasant, service oriented with good communication skills
- Good computer operation