Customer Service Agent

6 days ago

กรงเทพมหานคร, Thailand Longevity Hub by Clinique La Prairie Full time

Company Description

The first Clinique La Prairie flagship skin care clinic outside of Europe, Longevity Hub by Clinique La Prairie is a haven of rejuvenation and wellbeing offering state of the art aesthetic treatments provided by industry leading medical experts.

A retreat from the hectic pace of the city, combine your scientifically proven treatment for anti-ageing, beauty, slimming and wellness with our luxurious relaxation facilities.

**Job Description**:
To assist management in daily operations and ensure guest satisfaction. To have the first contract with the guest and ensure all interactions are pleasant and service oriented.

**Key Responsibilities**
- To answer all incoming phone calls in a professional and friendly manner.
- To answer all guest questions regarding spa offerings, appointment availability, length and cost of treatments.
- To effectively suggest alternatives to guests if their first requests cannot be met.
- To schedule appointments in such a way that team member is available to handle all bookings, or work with other Spas to have team member sent in for assistance.
- To politely confirm time of appointment and cancellation policy to all guest before ending phone conversations.
- To interact with guests, including but not limited to:

- Dealing with guest complaints.
- Conducting spa tours.
- Assisting with spa promotions.
- Assisting with journalist visits and photo shoots.
- Conducting travel agents site inspections.
- Offering complementary 5 minutes massages after conducting spa tour.
- Presenting complimentary gifts to guest after conducting spa tour.
- To assists in the ongoing practice of dialogues in English, regarding spa treatments and dialogues during treatments.
- To be well informed and educated in all aspects of Spa facilities, policies and procedures.
- To supervise completion of tasks regarding all daily check list and delegated tasks as necessary to team member to ensure completion in a timely manner.
- To insure complete preparation of weekly requests of par stocks and supplies.
- To assist in the preparation of reports, including:

- Staff attendant: sick leave holidays, unpaid time off, ceremonies, etc.
- Guest complaints, incident reports regarding staff or guest.
- Monthly summary of treatments and guest information.
- Daily sales of services and retail.
- To have a complete understanding of and adhere to the company’s policy and procedures.
- To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health and safety.
- To report for duty punctually and wear the correct uniform with the name badge at all times.
- To carry out the other duties as assigned by the management team.
- To establish good relationship and rapport with guests and colleagues.
- To ensure the cleanliness and hygiene in work areas.

**Qualifications**:
**Position Requirements**
- Bachelor Degree in any related field.
- Minimum 2 years’ experience in hospitality industry.
- Spa Therapist knowledge is advantage.

**Personnel Requirements**
- Fluent in spoken and written English.
- Self-confident.
- Positive attitude toward leadership and team work.
- Well groomed.
- Good in interpersonal skill.

  • Customer Service-bangkok Thailand

    3 weeks ago

    กรุงเทพมหานคร, Thailand Elite Advance Service Sdn Bhd Full time

    Office location: Singha Complex Building (MRT Petchaburi) 8 hours,5 days/week Able to work shifts 24/7 **ERX, a leading Fintech company, is hiring!!!** **ERX บริษัทชั้นนำในด้านฟินเทค กำลังเปิดรับสมัครงาน!!!** **Customer Service Agent |...

  • Customer Service

    3 weeks ago

    กรุงเทพมหานคร, Thailand Smile Clean - Cleaning Service Full time

    บริษัทเรากำลังมองหา Customer Service (ฝ่ายบริการลูกค้า) เขตกรุงเทพ คุณสมบัติในการสมัคร ฝ่ายบริการลูกค้า Customer...

  • Customer Sales Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Alliance 21 Pte Ltd Full time

    **MAIN PURPOSE** The main purpose of the customer sales agent is to deliver the full spectrum of customer operations (50% of the time) for import and export coordination of shipments and administrative support, while dedicating an equal focus (50% of the time) to sales lead generation and prospect conversion to drive the success of The Freight Services -...

  • Customer Service Agent

    7 days ago

    กรุงเทพมหานคร, Thailand Vinarco Full time

    Job Description: **Our client is the Business Process Outsourcing (BPO) services to support the Hospital Business.** ****New Graduate are Welcome** **Position**:Customer Service Agent (English Skill) **Type of Hiring**:Contract **Under Vinarco** **Working**:4 Days/Week - 12 Hrs./Day (Shift Working) **Benefit**:Over Time + Group Health Insurance (AIA)...

  • Customer Service Professional 1

    7 days ago

    กรุงเทพมหานคร, Thailand Bangna Central Property Co.,Ltd. Full time

    Service Center Agent - Job Purposes- Provide service, and build relationship with customers in branch following the standard to satisfy customers- Key Roles and Responsibilities- Provide service, advice, and problem solving for customers in branch to satisfy customers - Coordinate with internal and external branch to provide customer service effectively -...

  • Digital Customer Service Agent

    3 weeks ago

    ราชเทวี, กรุงเทพมหานคร, Thailand บริษัท ไวท์ไลน์แอคทิเวชัน จำกัด Full time

    Digital Customer Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตราชเทวี) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center...

  • Bartender & Customer Service Agent

    3 weeks ago

    วัฒนา, กรุงเทพมหานคร, Thailand Four Sticky Fingers Full time

    Bartender & Customer Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตวัฒนา) สาขาอาชีพหลัก :...

  • Customer Service Experience Lead

    3 weeks ago

    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

  • Customer Service Agent

    2 days ago

    กรุงเทพมหานคร, Thailand TLC Worldwide Full time

    WE ARE HIRING A CUSTOMER SERVICE AGENT (please note that this is a remote working role based in Thailand) Are you ready to join the world's premier MarTech solution? TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with...

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    3 weeks ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    7 days ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    4 hours ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    3 weeks ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Customer Service Associate

    2 weeks ago

    กรุงเทพมหานคร, Thailand FWD Insurance Full time

    FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh...

  • Customer Service Officer

    7 days ago

    วัฒนา, กรุงเทพมหานคร, Thailand Ayasan Service Co., Ltd. Full time

    บริการลูกค้า Provide the best service to customer. บริการหลังการขายและติดตามผล After Sale Service / Follow Up the result. นัดสัมภาษณ์งานกับผู้สมัคร Arrange an...

  • Guest Service Agent

    7 days ago

    กรุงเทพมหานคร, Thailand Avani Full time

    Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for...

  • Guest Service Agent

    6 days ago

    กรุงเทพมหานคร, Thailand Avani Full time

    **Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking...

  • Guest Service Agent

    6 days ago

    กรุงเทพมหานคร, Thailand Avani Full time

    Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for...

  • Senior Customer Service

    4 days ago

    กรุงเทพมหานคร, Thailand RGF Full time

    **Job Detail**: - Senior Customer Service (30K-35K) (SDG-103747) - เจ้าหน้าที่อาวุโสฝ่ายบริการลูกค้า- - Create job files and Issue reconciliation sheets after shipment completion. - Co-ordinate with sales/customer/and Overseas agent & Key account for obtaining shipment instructions and follow...