Clients Solutions Manager, Growth
3 days ago
Analyze advertisement campaign's performance data to offer mid market clients data-driven business insights.
Manage and grow post-sale client relationships of both branding or performance marketing product offerings by monitoring and analyzing ad campaigns, and proactively taking initiative to improve results and up-sell.
Drive education on ad products & updates and share company best practices as relevant to client or agencies' business.
Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.
Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
Spot the growth opportunity for mid market clients by regular performance analysis and escalate business growth findings to all the cross functional team.
Improve product feature adoption and consistently drive the product improvement from market feedback with product and go-to-market strategy.
Qualifications.
Minimum 5-7 years of experience in account management/client services roles in digital marketing.
Experience in managing performance clients or agencies in either SMB or Mid-Market sector.
Experience managing performance advertisers with a deep understanding of their challenges.
Proficient in campaign management, setting up and optimization.
Ability to analyze data and identify insights to assess campaign performance.
Proactive attitude with excellent data analytical skills in excel.
Ability to work in a dynamic and fast paced environment.
Proficient in English and Thai.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
**Job skills required**: Excel, English, Branding, Digital Marketing
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