Manager Sales Capability Development
1 week ago
About DKSH
DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.
Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.
Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.
Why It’s Great to Work at DKSH
Join a purpose-driven company and help enrich people’s lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded over 150 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 36 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.
Job Summary
Develop, implement and monitor sales and marketing capability development plans, training, processes, tools and systems, etc., to drive sales and marketing excellence General Responsibilities
Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Manage and conduct capability development diagnosis, including training needs analyses. Highlight critical sales and marketing competencies required and recommend solutions
Develop, execute and monitor capability development plans and initiatives to drive sales and marketing excellence
Develop and implement processes, tools and systems to support capability development activities
Select/hire trainers (internal/external) to execute training programs. Up-skill trainers to ensure the execution of quality training programs
Develop and manage implementation of training programs to increase sales and marketing competencies, including delivery of training modules
Evaluate effectiveness of the sales and marketing framework, plans, training, process, tools and systems, etc. Identify areas for improvement and implement changes
Collaborate with sales and marketing teams to understand their development needs and customize development solutions that will increase their competency levels
Build and maintain long-term relationships with external vendors to ensure sustainability of provided services Functional Skills and Knowledge
Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
Demonstrate sound knowledge in the general principles of sales and marketing; familiarity with the sales and marketing environment is a must
Demonstrate advanced research and analytical skills
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in English, both written and spoken Education
Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline Why It’s Great to Work at DKSH
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