CRM Administrator

Location: Chiang Mai, Thailand.

**Job Description**:
Key Responsibilities:

- Manage and maintain the CRM system, ensuring data accuracy and integrity.
- Customize and configure the CRM platform to meet the needs of various departments.
- Provide technical support and training to staff on CRM usage and best practices.
- Develop and implement processes for data entry, data cleanup, and data migration.
- Generate and analyse CRM reports to provide insights for business decision-making.
- Collaborate with sales, marketing, and customer service teams to optimize CRM workflows.
- Stay updated with the latest CRM technologies and trends, recommending improvements and upgrades as needed.

Qualifications:

- Proven experience as a CRM Administrator or in a similar role, with a solid understanding of CRM systems and best practices.
- Strong technical skills, including proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho).
- Excellent organizational skills and attention to detail.
- Ability to analyse data and generate actionable insights.
- Strong communication skills, with the ability to train and support staff across different departments.
- Problem-solving skills and a proactive approach to system improvements.
- Experience in data management, data migration, and data analysis.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity to work in a multicultural environment in the beautiful city of Chiang Mai.
- Professional development and training opportunities.
- Collaborative and supportive team culture.
- Work-life balance with access to Chiang Mai's rich cultural heritage and vibrant lifestyle.

What we have to offer:

- Flexibility of work location possible (remote working)
- Social Security
- Work from Monday to Friday
- 20 days paid holiday
- Varied shift patterns available

Job Information

Job Types

Basic & Bonus, Full-time, Permanent

Salary

฿30,000.00 - ฿40,000.00 per month