IT Application Service

**Main Objectives and Summary** - You will be working within a team performing web and mobile banking developments for HQ company, National Bank of Canada. - Ensure level 1 and level 2 support resources are informed of new functionalities and releases - Coordinate between stakeholders to ensure everyone (including the end user) is informed of issues,...

Job Posting Location Bangkok Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to users Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA Troubleshoot database, system, network problems, diagnosing and solving software...

Develop professionally in order to increase technical, functional, and interpersonal competency. - Continue to refine Customer Satisfaction skills to better service the client. - Other ad-hoc as assigned by supervisor **Qualification**: - Bachelor’s degree in any field. - **Fresh graduates are welcome.**: - Excellent communication skills in English and...

Monitoring and Problem Solving for Enterprise Integration Application and Service Fulfillment Application. Root cause analysis for Problem/Issue. Consult to 1st Tier Support, Solution, Marketing and End users. Prepare Interim solution and suggest long term solution to Solution team. Improve and Simplify Application/Process/Task to reduce processing...

Do you enjoy sharing new ideas and learning from others? - Do you have an innate technological curiosity and do you love innovation? - Do you dream of working in a collaborative and flexible environment? The “B2C IIROC Digital Experience” train's mission is to develop, support and operate innovative technological solutions in the field of investment,...

Control and centralize Activity Management of all VAS (Value Added Service), Cloud, Big data, VAS/IT infrastructure, Application, and Platform/Server. Control and set priority of Activity Control Process. Follow up and feedback Activity Performance Report to the owner and management. Qualifications Bachelor's degree in Computer Science, IT, Computer...

**Responsibilities** - Maintenance Application and related system such as RPA, OCR. - Create and manage existing customer environments in Cloud, Windows/Ubuntu server and Docker. - Provide escalation support for operations issues. - Provide storage and server level administration. - Execute business process (e.g., service level agreements, hard off from...

Provide IT administration and service IT support for International Banks in a different time zone within a centralized shared service center in Bangkok. - Provide first and single point of contact (SPOC) for global end-users pertaining to new/previously reported IT issues and resolutions to increase productivity. - Work remotely with local IT, development...

**Responsibilities** - Develop the Control Operations Center team in increasing the scope for resolutions of issues with the team at HQ. - Ensure the team follow the schedule assigned from HQ team. - Ensure the team delivers quality services and match SLO as agreed with HQ team. - Act as first escalation level for the Operations group. - Ability to work...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary To problem-Solving (Corrective, Detective, and Preventive) for CRM service; Interaction Management(IM), Super Screen and Siebel CRM **Job Description**: (1) Correction: Incident...