Customer Advisor
4 days ago
**Responsibilities**:
- Receive in-bound calls from customers regarding after-sales service.
- Perform after-sales service tasks to customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchased, replace products for customers in case it’s defective.)
- Resolve customer complaints and issues, offering appropriate solutions in a timely and efficient manner.
**Required Qualification**:
- Thai national
- Highschool diploma
- Fluency in both Thai and English (CEFR B2 above) is required, including reading, writing, and speaking skills.
- Work Location: Onsite
- Working Shift & Day:
- Shift pattern and day will be provided in advance
- Shift starting time from 09:00 to 12:00
- 1 month training
- Work day can be any 5 days of the week, weekly off can be any 2 consecutives day of the week (there could be a rare occasion where weekly off is split).
**Benefits**
- Monthly KPI & Attendance incentives
- Medical/Accident Insurance
Pay: ฿20,000.00 - ฿24,000.00 per month
Application Question(s):
- The salary is fixed not negotiable, the max basic salary 24000 THB +1000 THB KPI +750 THB Attendance, are you okay with it?
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