Seller Communication Manager-seller Communication

2 weeks ago

Thailand Lazada Full time

Location:
**Thailand**
- Department: Supply Chain & Logistics
- Location: Thailand
- 1. Strategic Communication Leadership:

- Develop and implement comprehensive, data-driven communication strategies that effectively inform, educate, and engage sellers.
- Design content strategies to highlight platform updates, policies, campaigns, product enhancements, and best practices.
- Continuously measure and refine communication effectiveness to maximize engagement and awareness.
- Manage team of 3-4 people

2. Crisis Management & Policy Implementation:

- Serve as the primary point of contact for seller communication during crises, ensuring prompt and agile updates.
- Implement regional policies into communication, ensuring clear understanding and adoption by sellers.

3. Venture Performance & Benchmarking:

- Monitor and drive performance metrics to ensure local communication effectiveness aligns with or exceeds regional benchmarks.
- Actively contribute to knowledge sharing within the regional communication leads, fostering best practice adoption.

4. Cross-Functional Collaboration:

- Partner with key departments—including campaigns, product, marketing, platform governance, legal, and branding—to align communication initiatives with organizational priorities.

5. Seller Insights & Advocacy:

- Act as the voice of sellers within the organization by gathering feedback to identify pain points and opportunities for improvement.
- Collaborate with internal teams to address seller concerns proactively, enhancing the overall seller awareness.

6. Dynamic Adaptability:

- Navigate and adapt to rapidly changing market dynamics, team structures, and project requirements with agility.

**Job Requirements**
- 3-5 years of relevant experience in marketing and communication
- Strong logical thinking, have capability to structure problems, identify insights and act
- Strong ownership and self-driven, go extra miles, ensure high quality process and output
- Strong communication and stakeholder management with willingness to interact, share ideas and work with individuals from other departments and regional
- Creativity and ideation
- Willingness to learn in a fast-moving environment
- Resourceful and can solve problem independently
- Fluent in English and Thai
- Experience with e-commerce or platform company is a plus

  • Associate, Seller Affiliate

    1 week ago

    Thailand Lazada Full time

    Location: **Thailand** - Department: Commercial- Location: Thailand- Team and Role Introduction: - You will be sub team lead of seller affiliate reporting to Head of Seller Affiliate. This role will play a key role on driving the growth of Seller adoption strategy of Affiliate program by analyzing, designing strategy and working cross - functional team with...

  • Head of Seller Marketing-thailand

    1 week ago

    Thailand Lazada Full time

    Location: **Thailand** - Department: Customer Service- Location: Thailand- Manage team of 10+ people in charge of below activities - Strategize and roll-out branding and marketing activities to build strong consideration and preference of potential new sellers towards Lazada including media boosting optimization, search experience and KOL activities -...

  • Associate, Seller Acquisition-user Growth

    4 days ago

    Thailand Lazada Full time

    Location: **Thailand** - Department: Marketing & Communications-User Growth & Performance Marketing- Location: Thailand- Team and Role Introduction: - You will be a core member of the team reporting to the Head of Seller Acquisition. This role works on driving the growth of Seller Adoption Strategy of Lazada Promotions program by analyzing seller...

  • Regional Seller Product Operation and Experience-Thailand

    2 weeks ago

    Thailand Lazada Full time ฿900,000 - ฿1,800,000 per year

    Location:ThailandDepartment: Product ManagementLocation: ThailandJob DescriptionRole Overview: Lead end-to-end seller experience and satisfaction for Lazada's seller product and platform.Drive strategic planning (short/medium/long-term) to enhance seller awareness and growth.Ensure Lazada remains a preferred marketplace by empowering sellers to scale...

  • Senior Associate, Regional Top Seller

    2 weeks ago

    Thailand Lazada Full time

    Location: **Thailand** - Department: Commercial- Location: Thailand- Team and Role Introduction: **Responsibilities**: - Strategy & Planning- Assist in program design and implementation plan from end-to-end - Outline clear and efficient SOPs on program processes - Assist in program budgeting / forecasting - Improve program performance and increase...

  • Senior Associate

    2 weeks ago

    Thailand Lazada Full time

    Location: **Thailand** - Department: Marketing & Communications- Location: Thailand- Founded in 2012, Lazada Group is Southeast Asia’s leading eCommerce platform, and is backed by Alibaba’s best-in-class technology infrastructure. With a presence in six countries - Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam - we connect this...

  • Seller Hunting and Incubation Team Lead

    1 week ago

    Thailand Lazada Full time

    Location: **Thailand** - Department: Customer Service- Location: Thailand- Mainly responsible for the strategy and implementation of the acquiring and incubation activities for high value sellers, aiming to on-broad, grow, and ensure the success of Lazada Marketplace sellers - Collaborate with EL Category Director/Junior Category Director to streamline our...

  • Vp, Communications-regional Communications

    6 days ago

    Thailand Lazada Full time

    Location: **Thailand** - Department: Marketing & Communications- Location: Thailand- **Responsibilities**: - Lead the development of integrated communications plans, drive collaboration with cross-functional teams and work closely with C-suite to shape Lazada’s narrative - Work closely with various business team leaders to develop cohesive communications...

  • Manager, Brand Partnership

    2 weeks ago

    Thailand Lazada Full time

    Location: **Thailand** - Department: Marketing & Communications- Location: Thailand- Team and Role Introduction: **Responsibilities**: - Lead responsibility for revenue generation/ monetization for marketing team - Drive investment, collaboration and build relationship with brands and sellers from monetized package development, create pitch decks, oversee...

  • Senior Analyst, Key Account Management

    2 weeks ago

    Thailand Lazada Full time

    Location: **Thailand** - Department: Marketing & Communications- Location: Thailand- As a Key Account Management, you will work with our top sellers to drive seller performance and growth - including identifying opportunities gaps, managing communication and relationships, and helping to unlock seller potential and growth. To accomplish this, you will be...