Project Manager, Direct-to-consumer Ecommerce

7 days ago

กรงเทพมหานคร, Thailand aCommerce Full time

**Job Responsibilities in a nutshell**:

- Clients across multiple countries
- Product Development
- Logistics
- Marketing
- Web Development
- Application Support

**Project Management Requirements**
- Gathers project business, marketing and technical requirements in order to provide project estimation and draft project software requirement specification (SRS)
- Facilitate ongoing communication between aCommerce and the Client's business or technical teams as required for project execution
- Manages day-to-day operational aspects of a project from scope, timeline and deliverables quality
- Effectively applies our methodology and enforces project standards
- Strongly monitor and control project budget as indispensable practice
- Ensures project documents are complete, current, and stored appropriately
- Facilitate clear guidance to internal & external team on platform backend user guide or data integration flows, and conduct necessary user trainings
- Build effective relationships with internal & external technical counterparts at online platforms (ie. webstores, marketplaces, or social commerce channels)
- Monitor project status and issues and be able to troubleshoot technical problems and collaborate with the client and Support teams with clear problem statements, escalation on impacts and track to resolution
- Identify project risks and mitigation strategies
- Foster positive working relationships through transparency, insight, trust and effective project management

**Communication Skills**
- Participates in team and business partner meetings effectively and efficiently
- Holds regular status meetings with project team and business partners
- Keeps project team well informed of project changes, changes within the organization and general corporate news that affects our daily operations
- Effectively communicates relevant project information to management
- Delivers engaging, informative, well-organized presentations
- Resolves and/or escalates issues in a timely fashion
- Understands how to communicate difficult/sensitive information tactfully
- Effectively conveys our message and approach in both written and verbal communications

**_ Technical Understanding_**
- Experience with ecommerce (Magento, Shopify, Demandware or Hybris) or web development experience is preferred

**Capabilities**
- A Bachelor's Degree in a technical discipline (e.g. computing, IT, software engineering etc)
- Minimum of 3 years of professional and technical experience.
- Excellent communication skills, verbal and written
- Strong attention to detail and ability at understanding complex systems
- Experience of technical integrations and software development processes
- Experience on any eCommerce platform is preferred
- Familiarity with ERP systems is a plus
- Project P&L experience is a plus
- Very strong client management and people management skills are needed
- Ability to work under pressure
- Willingness to travel to client sites
- Experience of ecommerce and associated challenges is preferred
- Have an affinity for information technology and software development

**What Makes aCommerce A Great Workplace**:

- Free Lunch Every day (At the office)
- Hybrid Work Model (Come to office every other week)
- Group Insurances
- On-Site gaming rooms and Massage services
- Flexible work hours
- Company Activities and Events all year round
- Company workshops to learn new concepts and skills
- Company Product Auctions - Opportunities to buy various products at great prices.
- And so much more

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