Project Implementation Manager

4 weeks ago


กรงเทพมหานคร, Thailand DHL Full time

We are looking for Project Implementation Manager to join our DHL eCommerce team

The Project Implementation Manager will responsible for onboarding new DHL eCommerce customers. He/she will be the liaison between cross-functional teams and the customers to ensure successful onboarding using the most suitable integration method for new shipping services offered by DHL eCommerce. It is of utmost importance to provide ease of use for our customers and to ensure their shipping experience with us is intuitive as well as reliable.

**Essential Responsibilities and Duties**:

- Understand our customer’s business (either via Sales or direct interaction) and assess a suitable integration solution (Portal or API) to meet our customer’s shipping requirements.
- Manage the customer on boarding process from beginning to end; ensuring adherence to processes and timely resolution of implementation issues.
- Execute project management responsibilities to enable seamless on boarding and deliverable timelines.
- Work in conjunction with cross-functional teams (i.e. Sales, Product, Finance, Operations, IT, Customer Service) to provide guidance on correct processes and procedures of customer on boarding. It is vital to ensure proper implementation of customers’ requirements.
- Evaluate customer’s business requirements and recommend enhancements to provide “Best in Class” solutions. To provide a holistic solution and assess downstream system integration challenges, if any. To include cross-functional teams in the solution design (if applicable) so as to address/mitigate any process/system gaps.
- Provide excellent customer service to both internal and external parties through effective communication, implementation, and follow up regarding projects and scheduled service programs.
- Provide technical and business expertise to customers and their clients (where applicable) during / post implementation/integration process.
- Coordinate resources and activities between customers and IT as required.

**REQUIRED SKILLS**:

- Strong business IT knowledge and skills (especially with system integration via API)
- Strong project management skills.
- Strong business acumen to drive results.
- Possess a customer-centric mindset and a positive and can-do attitude.
- Pleasant disposition and enjoy meeting people.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint, Visio).
- Effective presentation, oral and written communications skills.
- Comfortable using or willing to learn to use API testing tools such as Postman
- Self-motivated and ability to work independently.
- Ability to understand and effectively communicate technical integration/implementation terminologies and processes in layman language.

**EDUCATION / EXPERIENCE**:

- Bachelor’s Degree and minimum 6 years of relevant experience.
- Proven experience in Customer Relationship Management, Project Management and Service Quality Management preferred.
- Experience in eCommerce, Supply Chain, Shipping, Mail or Logistics is preferred.



  • บางขุนเทียน, กรุงเทพมหานคร, Thailand Project Center Full time

    โฟร์แมน / Project Manager รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางขุนเทียน) สาขาอาชีพหลัก : ก่อสร้าง สาขาอาชีพรอง :...


  • บางขุนเทียน, กรุงเทพมหานคร, Thailand Project Center Full time

    โฟร์แมน / Project Manager รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางขุนเทียน) สาขาอาชีพหลัก : ก่อสร้าง สาขาอาชีพรอง :...


  • กรุงเทพมหานคร, Thailand Elabram Full time

    Key Responsibilities Support Project Manager in day to day operations. Communicate with other Site Coordinators & Site Supervisor within and outside the organisation. Driving ASPs team in day to day operation for successful job completion. Organise and coordinate work Drive implementation improvements Handle Work Orders and compensation Manage acceptance...


  • กรุงเทพมหานคร, Thailand Elabram Full time

    Job Description Secure call-off process to issue purchase orders towards suppliers and orders for internal resources Define scope of implementation and create detailed time plan. In agreement with ASP Management, Customer and Project Manager plan the rollout. Based on the rollout plan secure internal and external rollout capacity. Perform progress meeting,...


  • วัฒนา, กรุงเทพมหานคร, Thailand Protect Group Full time

    **Regional API Implementation Manager** **Location**: Asia: Bangkok or Seoul desirable **Salary**: Competitive depending on experience Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded in 2016, the company has rapidly grown to serve over 400...


  • กรุงเทพมหานคร, Thailand Damco Freight Forwarding Full time

    Opportunity **Maersk**is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and...


  • กรุงเทพมหานคร, Thailand Minor Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal...


  • กรุงเทพมหานคร, Thailand DDX (Delta Dynamics) Full time

    **The Role (E0-101)** DDX is recruiting for an Smart City/IoT Implementation Manager to coordinate IoT deployment with construction, prepare the site handover schedule, oversee IoT installation and commissioning, and support the go live programme for one of our large scale IoT/Smart City projects in Bangkok. With global smart city spending set to increase...

  • Project Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR is looking for a Project Manager with SAP project experience to join our client's consulting team. **What you will do to create changes**: - Developing plans for project implementation e.g. SAP implementation. - Controlling the project budget and running the project timeline. - Managing the scope of project work tasks and controlling the quality of...

  • Project Manager

    1 day ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR is looking for a Project Manager with SAP project experience to join our client's consulting team. **What you will do to create changes**: - Developing plans for project implementation e.g. SAP implementation. - Controlling the project budget and running the project timeline. - Managing the scope of project work tasks and controlling the quality of...

  • Project Manager

    2 days ago


    กรุงเทพมหานคร, Thailand TMS Talent Full time

    **Location**: MRT Ratchadapisek **Responsibilities**: Manage project team members and persuade them to take positive action and take responsibility. Manage the project and its processes, including the creation and ongoing oversight of the Project Implementation Document (PID). In consultation with top management and stakeholders, define the project scope,...


  • กรุงเทพมหานคร, Thailand Elabram Full time

    Key Responsibilities - Experienced in Implementation Coordinator - Operational and result oriented person with the ability to drive changes - Planning and organization skills - Administration skills - Cost awareness - Good social skills. **Key Requirements**: - Give input to Project Manager (PM)/Implementation Manager for the realistic site target,...


  • กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    We are looking for a highly organized individual with strong problem-solving skills who is passionate about driving the growth of business relationships across multiple countries and enjoys juggling multiple stakeholders and projects to drive the implementation of Martech solutions. **_ Key responsibilities for this position are to:_** - Become...

  • Project Manager

    4 days ago


    กรุงเทพมหานคร, Thailand AIS Full time

    Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Project Management, Oversee the planning, implementation and tracking of the Project on CCMA Team **Job Description**: - Project Management ,Oversee the planning, implementation...

  • Project Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand SkillLane Education Co., Ltd. Full time

    **Summary**: We are seeking a highly motivated and experienced Project Manager to lead and manage projects from conception to completion, ensuring successful delivery within budget and strategic alignment. You will play a key role in fostering a collaborative team environment, managing client relationships, and driving project outcomes that exceed...

  • IT Project Manager

    3 days ago


    กรุงเทพมหานคร, Thailand Aware Corporation Limited Full time

    **Project**: **Various project depending on your background and aspirations; you will be assigned accordingly** An integrated approach to its business of international real estate development, with a range of services including architectural design, construction management, material-sourcing services and property development **Job Function**: - Job...

  • Project Manager

    5 days ago


    กรุงเทพมหานคร, Thailand Noventiq Full time

    The Project Manager will lead and support the project team. (The project team may consist of i.e. Account Manager, Solution Sales, Architects, Delivery Engineer, etc.). In addition, this role may be responsible for managing corporate, customer and third-party vendor efforts to plan and implement Softline solutions. **ESSENTIAL POSITION RESPONSIBILITIES** -...

  • Project Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand CGP Recruitment (Thailand) Co., Ltd Full time

    MAIN PURPOSE OF ROLE: - To lead Project Management Commissions, taking responsibility for end-to-end service delivery. - To provide support on major Project Management Commissions, taking responsibility for an aspect of service delivery. - To ensure that client objectives are met and that projects are delivered to time and cost targets and the appropriate...

  • IT Project Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand MFEC Co.,Ltd Full time

    Junior Level - Work Level: Junior - Job Type: Full Time - Offer Salary : Not SpecifiedJob Descriptions: What we want? - Manage, control and coordinate project schedule & implementation to make sure the project to be completed on time. - Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverable. - Implement...

  • IT Project Manager

    3 days ago


    กรุงเทพมหานคร, Thailand Adi recruitment Full time

    **Position**: IT Project Manager **Experience**: 12 years exp ++ **Salary**: 100K 130K Baht (tentative) **Work Location**: (Near BTS Ari) 1. Have at least **3 year working experiences with IT Project manager**. If have **experience in Application/System Migration Project management will be very good.** 2. Good in English for both writing and...