Project Implementation Manager
3 days ago
We are looking for Project Implementation Manager to join our DHL eCommerce team
The Project Implementation Manager will responsible for onboarding new DHL eCommerce customers. He/she will be the liaison between cross-functional teams and the customers to ensure successful onboarding using the most suitable integration method for new shipping services offered by DHL eCommerce. It is of utmost importance to provide ease of use for our customers and to ensure their shipping experience with us is intuitive as well as reliable.
**Essential Responsibilities and Duties**:
- Understand our customer’s business (either via Sales or direct interaction) and assess a suitable integration solution (Portal or API) to meet our customer’s shipping requirements.
- Manage the customer on boarding process from beginning to end; ensuring adherence to processes and timely resolution of implementation issues.
- Execute project management responsibilities to enable seamless on boarding and deliverable timelines.
- Work in conjunction with cross-functional teams (i.e. Sales, Product, Finance, Operations, IT, Customer Service) to provide guidance on correct processes and procedures of customer on boarding. It is vital to ensure proper implementation of customers’ requirements.
- Evaluate customer’s business requirements and recommend enhancements to provide “Best in Class” solutions. To provide a holistic solution and assess downstream system integration challenges, if any. To include cross-functional teams in the solution design (if applicable) so as to address/mitigate any process/system gaps.
- Provide excellent customer service to both internal and external parties through effective communication, implementation, and follow up regarding projects and scheduled service programs.
- Provide technical and business expertise to customers and their clients (where applicable) during / post implementation/integration process.
- Coordinate resources and activities between customers and IT as required.
**REQUIRED SKILLS**:
- Strong business IT knowledge and skills (especially with system integration via API)
- Strong project management skills.
- Strong business acumen to drive results.
- Possess a customer-centric mindset and a positive and can-do attitude.
- Pleasant disposition and enjoy meeting people.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint, Visio).
- Effective presentation, oral and written communications skills.
- Comfortable using or willing to learn to use API testing tools such as Postman
- Self-motivated and ability to work independently.
- Ability to understand and effectively communicate technical integration/implementation terminologies and processes in layman language.
**EDUCATION / EXPERIENCE**:
- Bachelor’s Degree and minimum 6 years of relevant experience.
- Proven experience in Customer Relationship Management, Project Management and Service Quality Management preferred.
- Experience in eCommerce, Supply Chain, Shipping, Mail or Logistics is preferred.
-
โฟร์แมน / Project Manager
2 days ago
บางขุนเทียน, กรุงเทพมหานคร, Thailand Project Center Full timeโฟร์แมน / Project Manager รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางขุนเทียน) สาขาอาชีพหลัก : ก่อสร้าง สาขาอาชีพรอง :...
-
Implementation Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Elabram Full timeKey Responsibilities Support Project Manager in day to day operations. Communicate with other Site Coordinators & Site Supervisor within and outside the organisation. Driving ASPs team in day to day operation for successful job completion. Organise and coordinate work Drive implementation improvements Handle Work Orders and compensation Manage acceptance...
-
Api Implementation Manager
7 days ago
วัฒนา, กรุงเทพมหานคร, Thailand Protect Group Full time**Regional API Implementation Manager** **Location**: Asia: Bangkok or Seoul desirable **Salary**: Competitive depending on experience Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded in 2016, the company has rapidly grown to serve over 400...
-
CRM Implementation Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Minor Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal...
-
Project Manager
3 days ago
กรุงเทพมหานคร, Thailand PRTR Full timePRTR is looking for a Project Manager with SAP project experience to join our client's consulting team. **What you will do to create changes**: - Developing plans for project implementation e.g. SAP implementation. - Controlling the project budget and running the project timeline. - Managing the scope of project work tasks and controlling the quality of...
-
Project Manager
4 days ago
กรุงเทพมหานคร, Thailand TMS Talent Full time**Location**: MRT Ratchadapisek **Responsibilities**: Manage project team members and persuade them to take positive action and take responsibility. Manage the project and its processes, including the creation and ongoing oversight of the Project Implementation Document (PID). In consultation with top management and stakeholders, define the project scope,...
-
Implementation Coordinator
7 days ago
กรุงเทพมหานคร, Thailand Elabram Full timeKey Responsibilities - Experienced in Implementation Coordinator - Operational and result oriented person with the ability to drive changes - Planning and organization skills - Administration skills - Cost awareness - Good social skills. **Key Requirements**: - Give input to Project Manager (PM)/Implementation Manager for the realistic site target,...
-
Assistant CRM Implementation Manager
6 days ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeWe are looking for a highly organized individual with strong problem-solving skills who is passionate about driving the growth of business relationships across multiple countries and enjoys juggling multiple stakeholders and projects to drive the implementation of Martech solutions. **_ Key responsibilities for this position are to:_** - Become...
-
Project Manager
6 days ago
กรุงเทพมหานคร, Thailand AIS Full timeBecome a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Project Management, Oversee the planning, implementation and tracking of the Project on CCMA Team **Job Description**: - Project Management ,Oversee the planning, implementation...
-
IT Project Manager
5 days ago
กรุงเทพมหานคร, Thailand Aware Corporation Limited Full time**Project**: **Various project depending on your background and aspirations; you will be assigned accordingly** An integrated approach to its business of international real estate development, with a range of services including architectural design, construction management, material-sourcing services and property development **Job Function**: - Job...
-
Project Manager
7 days ago
กรุงเทพมหานคร, Thailand Noventiq Full timeThe Project Manager will lead and support the project team. (The project team may consist of i.e. Account Manager, Solution Sales, Architects, Delivery Engineer, etc.). In addition, this role may be responsible for managing corporate, customer and third-party vendor efforts to plan and implement Softline solutions. **ESSENTIAL POSITION RESPONSIBILITIES** -...
-
IT Project Manager
5 days ago
กรุงเทพมหานคร, Thailand Adi recruitment Full time**Position**: IT Project Manager **Experience**: 12 years exp ++ **Salary**: 100K 130K Baht (tentative) **Work Location**: (Near BTS Ari) 1. Have at least **3 year working experiences with IT Project manager**. If have **experience in Application/System Migration Project management will be very good.** 2. Good in English for both writing and...
-
IT Project Manager
4 days ago
กรุงเทพมหานคร, Thailand GECO Asia Full time**Responsibilities**: - Work with the discipline leads to ensure projects are completed within budget, timeline and scope - Collaborate with discipline and project leads to scope and cost for change requests - Monitor and report/ communicate project health - Organize and facilitate project team meetings both internal and client - Produce and communicate...
-
Project Manager
7 days ago
กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a dynamic and fast-growing Quick Service Restaurant (QSR) company. They are currently seeking a talented and experienced Project Manager to join the team. **Key Responsibilities** - Overseeing the overall construction management process for new store openings, from site selection and design coordination to contractor management and project...
-
Agile Project Manager
2 weeks ago
กรุงเทพมหานคร, Thailand 2C2P Full time**Agile Project Manager**: Thailand, Bangkok | Full Time | Project Management 2C2P is seeking Project Manager to join its growing team in Thailand. If you have the right skills & experience and are looking for a new rewarding challenge, don't wait! Join us to embark on our vision in providing the best payment services in Asia. - Lead internal Scrum...
-
Project Management
5 days ago
กรุงเทพมหานคร, Thailand Kyndryl Full time**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...
-
กรุงเทพมหานคร, Thailand M Intelligence Full time**Responsibilities**: Leading international and Thai domestic CRM and Business solution implementation projects with extensive knowledge of business solution implementation methodology and industry knowledge. Able to demonstrate solid project management and strong interpersonal skills, logical thinking, and leadership. - Managing CRM and Business solution...
-
Project Manager
3 weeks ago
กรุงเทพมหานคร, Thailand SoftwareOne Full timeJob Function: Software & Cloud Services The role: - Collaborate closely with customer business stakeholders and external vendors to define project requirements and objectives. - Develop comprehensive project plans, timelines, and budgets in collaboration with stakeholders. - Develop and monitor project budgets, ensuring transparency and accurate...
-
Project Manager
5 days ago
บางนา, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time**Industry**: Utilities - ** Job Description**: - Plan and implement projects - Design and installation - Help define project scope, goals and deliverables - Define tasks and required resources - Collect and manage project team - Manage budget, Estimate project, evaluating costing - Allocate project resources - Create a schedule and project timeline - Track...
-
Digital Systems Implementation Manager
2 weeks ago
กรุงเทพมหานคร, Thailand ธนาคารไทยพาณิชย์ Full timeสมัครโปรดคลิกที่ปุ่ม "Apply" **Job Description**: - Understand business perspectives, user requirements, and key performance output variables which are related to the assigned projects - Actively engage in the strategic plan and process improvements operational procedure - Identify business priorities and develop...