Technical Manager

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you’ll part of**

Mobile Networks Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).

**What you will learn and contribute to**

Technical Manager in MN RBC APJ Market Services Delivery is accountable for management of all the technical management activities defined in customer contract in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. TM acts as primary technical interface and first technical escalation point within the assigned customer projects.

As a Technical Manager, you will:

- Be accountable for management of end-to-end (e2e) technical management delivery according to scope, schedule, quality and cost
- Be the primary technical interface and first technical escalation point within the assigned customer projects.
- Ensure the correctness and completeness of the solution from e2e requirements of the overall solution delivery feasibility by engaging with the sales team in the solutioning phase before handover to delivery.
- Validate, approve and maintain the High-Level Design, Low Level Detailed Design for the customer network e2e architecture
- Manage stakeholder communications, issues, and risks (internally and externally). Perform Technical Risk Analysis and plan/implement risk mitigation actions.
- Own the configuration management and fault management in the network.
- Manage NPI (New Product Introduction), feature(s) introduction and trials as per the defined process
- Be accountable for the ‘Software Introduction Framework’ stream in APJ ProAPTive program for your assigned CT

**Your skills and experience**

You have:

- Bachelor’s degree in telecommunications or related field
- 8-10 years of experience in telecommunication industry including 4G, 5G technology with strong understanding of mobile networks
- Good e2e technical knowledge across entire solution in a 4G/5G environment, including functionality, signaling, interfaces and operational procedures.
- Experience in e2e troubleshooting, analysis and producing the highest degree of quality for all customer deliverables, including test, acceptance, RCA.
- Excellent customer stakeholder management at technical and project level and effective communication and presentation skills
- Good negotiation skills - able to prioritise and negotiate with customer on business impacting technical issues and decisions.
- As this role requires extensive customer engagement, hence native Thai language is required.

It would be nice if you also had:

- experience as Technical Manager, Solution Architect or Delivery Architect
- experience in cloud architecture

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.