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กรงเทพมหานคร, Thailand FWD Insurance Full time

FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh customer experiences and provide quality services to more than 900,000 customers nationwide.

FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; it’s our commitment to empower people to live their lives to the fullest everyday.

If you are looking for a company where can fuel your inspiration and cultivate your experience, join us on our exciting journey.

This position is mainly serving the Wealth 2 UPC segment of the bank in term of product knowledge, process knowledge, concern and coordination between support team and sale team for the complicated issues.

Key Responsibilities:
- Serve as front line and primary contact person in handling incoming calls for all enquiries and service requests from Wealth 2 UPC customer- Work Cross functional with acquire all relevant to deliver service for BA Sales and SCB branch staffs- Analyze target Wealth 2 UPC group and planning with banks to achieve goals- Contribute and support on Month-end closing period- Negotiate on sales event and activities- Solve various pending problems after sales- Service for follow up all pending cases with BA Sales Representative

Baseline Qualifications:
- Bachelor’s Degree in Business Administration or related field- Experience in delivering client-focused solutions and in creating long-lasting relationships- Experience as an insurance or background SME Loan- Basic knowledge of insurance- LIB / IC license- Problem Solving ,Communication and Presentation skills- Workplace is in Central area.- Ability to use Microsoft Office, Internet- Good command in English both verbal and written- Proactive, Open, Caring, Commit, Innovative