Head of Communication

**Function**
- Communications & Corporate/External Affairs

**Sub function**
- External Communications

**Category**
- Manager, External Communications (PL7)

**Location**
- Bangkok / Thailand

**Date posted**
- Jun 30 2025

**Requisition number**
- R-015739

**Work pattern**
- Hybrid Work

Description

**Job Function**:
Communications & Corporate/External Affairs
** Job Sub Function**:
External Communications
** Job Category**:
People Leader
** All Job Posting Locations**:
Bangkok, Bangkok, Thailand
** Job Description**:

- Developing and implementing communication and public affairs strategies to drive share of voice;
- Strengthening corporate reputation while building external and internal stakeholder trust and advocacy;
- Playing an active role in nurturing an organizational culture grounded in the Johnson & Johnson Credo and the behaviors expected from a best-in-class pharmaceutical company.

**RESPONSIBILITIES / PRINCIPAL DUTIES**

**External facing responsibilities**
- Partner with the Commercial Director and cross-functional team leaders to develop and implement insight-led and measurable communication & public affairs strategies that are aligned with business priorities.
- Identify relevant public policy issues and develop public affairs plans to support market shaping activities.
- Connect and strengthen relationships with, and act as liaison to key third-party stakeholders including industry associations and patient organizations locally.
- Develop and maintain relationships with key media in SEA, including social media influencers.
- Lead issues management communication and other situations that may impact stakeholder trust and company reputation.
- Develop messages that are engaging, informative and aligned with stakeholders to support media inquiries.
- Partner with the Southeast Asia & India Innovative Medicine Communications Team to drive collective impact for the cluster.

**Employee engagement and communication**
- Support employee engagement and internal communication to support workplace culture initiatives by developing and executing a comprehensive communication strategy aligned with the company's values and goals.
- Together with cross-functional teams, lead the implementation of key internal events and campaigns for people engagement and culture shaping activities.
- Act as a trusted advisor among leadership and employees, offering consultation and support on effective communication approaches.

**Administrative responsibilities**
- Manage agencies, budgets, and timelines for all assigned projects.

**REQUIREMENTS**

**Education**
- Bachelor’s degree required, preferably in communications, journalism, marketing, liberal arts, science, or business.

**Experience and functional competencies**:

- At least 8 - 12 years of experience in communication or related field, preferably in a pharmaceutical company, NGO, government agency, or public relations agency (relevant disease area experience is a plus).
- Demonstrated ability to develop compelling stories with superior written, oral, and visual communication skills.
- Experience dealing with national, professional/trade, and social media.
- Ability to write and present clearly and persuasively both in Thai and English.
- Demonstrated analytical abilities.
- Deep understanding of the regulated pharmaceutical industry
- Excellent judgment and ability to maintain perspective and bring a positive attitude and courage to discussions.
- Professional maturity and ability to work effectively across levels, functions, regions, and backgrounds.

**Required Leadership Competencies**
- Live Our Credo - Models and integrates Our Credo principles into their work. Seeks opportunities to foster dialogue and to support a Diversity and Inclusion mindset and behaviors.
- Shape - Proactively uses insights to create tailored and targeted change communication plans that inspire ownership, engagement, mindset, and behavior change.
- Lead - Leads strategically by prioritizing, focusing, and efficiently managing solutions that enhance J&J's reputation and brand.
- Deliver - Demonstrates broad knowledge of the business and competitive environment and can translate global business realities into human realities. Executes communication plans and deliverables against key business metrics.