Customer Manager

Communicate with internal clients to understand the business. Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight. Provide overall business situation and customer behavior to the management level and be able to provide recommendation to...

Lead, design, plan annual new member acquisition program for new My Lotus's and adding number of customers on app download, Line binding accounts. Initiate new idea to recruit new members from partners both internal and external by using both online and traditional platform with pull strategy. Work closely with Loyalty privilege Manager and Loyalty Operation...

Experiences in Marketing. Relevant experience of working in Brand Management. Experience in Retail business is a plus. Key Responsibility. Manage brand development of Own Brand proposition, strategic planning, and marketing campaign to deliver compelling and differentiated communications that resonate customers while uplift quality perception and induce...

Business, Marketing. Win head and heart of customers at clustering. Experience in retail operations. Key Responsibility. Win head and heart of customers at clustering level by leading and inspiring cross-functional team to bring the best of Lotus's proposition to attract customer in the particular clusters. Spot new opportunities at clustering level and act...

Win head and heart of customers at clustering level by leading and inspiring cross-functional team to bring the best of Lotus's proposition to attract customer in the particular clusters. Spot new opportunities at clustering level and act on it. Understand key insights, foresights and trends market share, store profiles, competitor intelligence; and, be able...

Experiences in Marketing. Relevant experience of working in Brand Management. Experience in Retail business is a plus. Key Responsibility. Taking care of end to end brand project from development to execution. Understand brand and the marketing mix in order to create brand awareness. Build strong brand identity and visibility across all communication...

Developing digital strategy, channel management, work on content and share creative best practice for each platform, as well as building and leading a high-performance marketing capabilities to achieve KPI as planned. Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and collaborating with cross-functional internal and to be key...

Developing digital strategy, channel management, and monitor performance to deliver KPI as planned. Create media plan to co-ordinate with agency for bought, allocate own channels to increase awareness with Lotus s customer and drive positive earn in social media to achieve as planned. Testing, optimizing, and scaling performance marketing activities across...

Developing digital strategy. SEO/SEM/ASO, Social media, E-mail marketing, CRM. Experience in retails industries. Key Responsibility. Developing digital strategy and creative best practice for each platform, as well as building and leading a high performance marketing capabilities. Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and...

Experience in Marketing Communication. Digital Marketing, Media Planning. Across online / Offline channels. Key Responsibility. Work alongside Trade Plan team to understand the thematic of Trade Program for SIS, CPFM (TAB/Triweek, Weekly, Festive Adhoc). Propose on communication thematic while align the trade campaign and communicate to relevant participants...

Lead, design, plan annual loyalty program. Strong analytical skill. Experience in Loyalty program and CRM. Key Responsibility. Lead, design, plan annual loyalty program for My Lotus s to drive company sales and profits, as well as build brand equity. Work closely with Loyalty Acquisition Manager and Loyalty Operation Manager to launch the loyalty plan. Act...

Communicate with internal clients to understand the business. Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight. Provide overall business situation and customer behavior to the management level and be able to provide recommendation to...

Communicate with internal clients to understand the business. Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight. Provide overall business situation and customer behavior to the management level and be able to provide recommendation to...

Track and analyze consumer sentiments. Responsible for monitoring, tracking, analyzing, and reporting on customer satisfaction metrics to derive actionable insights and recommendations. Utilize customer feedback data to identify areas for improvement and opportunities. Prepare detailed reports summarizing key insights, trends, and recommendations. Present...

The K-C Thailand business has been leading brands with no. 1 or 2 positions across family care, and a fastest growing business in baby care market. Our brands include Kleenex®, Scott®, Huggies®. Position: Customer Manager Report to: Group Customer Manager **Roles & Responsibilities**: - Budget and Target - Manage the allocated Trade Fund to achieve...

The Customer Manager is responsible for maximizing Kimberly-Clark’s Consumer Sales business in one or couple of the key Modern Trade retailers in Thailand, developing and executing effective customer business plans, providing and maintaining excellent customer relationship management, as well as innovation-building digital initiatives across all our brands...

Banking Partnership. Coordination with internal stakeholders & external. Experience dealing with financial products. Key Responsibility Support Banking Partner Manager on the administrative work. Be able to execute and operate on campaign projects to ensure smooth customer experience. Act as a contact point in coordination with internal stakeholders and...

Implement store activities to plan and manage gross sales, including managing sales promotion, tracking sales, and researching for new opportunity, to achieve plans and goals effectively. Manage complaints from customers and propose to solve problems as well as improve staff operations in providing service following standards. Manage and control stock and...

Investigate and diagnose technology issues. IT operations for Logistic/Transportation business. Call handling experience in IT Service Desk. Key Responsibility Investigate and diagnose technology issues reported via Service Desk or Operational Monitoring. Collaborate with colleagues, peers, systems analysts and managers to resolve/escalate...

Our client is a Service for Laundry with investors. **Responsibilities** - Providing customer relationship management tasks. - Reviewing the daily conversations between agents and customers. by assessing customer impressions in every conversation. - Managing a team of staff and customer relations to be effective. - Managing Customer Database and FAQ...