Claim Examiner
3 days ago
บริษัท:
- บริษัท มอนเดียล แอสซิสแทนซ์ (ประเทศไทย) จำกัด
- รายละเอียดงาน:
- Job Summary:
The Claim Examiner will be responsible for handling Travel Insurance Claims, Extended Warranty (B&W) claims provide high level customer service and develop good relationships through various partners.
Essential Job Functions:
1. Process all travel claims, extended warranty claims having regard to the validity of the policy/claim, policy limits, the circumstances surrounding the claim, cost containment opportunities and Company service standard requirements/time-frames for the processing and finalization of all claims.
2. Provide Claims Management reports as evidence of the service standards being achieved.
3. Liaise with the Medical Assistance Coordinator as necessary in the management of emergency medical claims.
4. Liaise with external providers as appropriate to ensure claims are managed in a cost and time effective manner in line with Company service standards and expectations.
5. Liaise with internal - Travel Insurance Manager for the approval or decline claims.
7. Provide optimum levels of customer service by answering any questions professionally, listening and developing a rapport with the customer and taking all necessary action to meet customer expectation and solve customer problems in a timely and efficient way.
8. Provide quality follow through and excellence in service in all dealings with customers and client companies.
9. Provide honest and fair assessment of status of workload to management.
10. Ensure the status of claims handled reflects the true status of the claims.
11. Ensure that estimates are maintained as a true reflection of the potential or actual claim exposure.
12. Prepare and submit reports to the Healthcare Manager as required.
13. Other activities and responsibilities are directed from time to time by Healthcare Manager.
Key Working Relationships:
Work Conditions:
Working Hours: 8.30 - 17.30 hrs.
Working Days : Five days per week
Location : Head office
- อัตรา:
- 1 ตำแหน่ง
- เงินเดือน:
- ตามตกลง บาท
- สถานที่ปฏิบัติงาน:
- อาคารธนภูมิ ชั้น 29 ถ.เพชรบุรีตัดใหม่
- จังหวัด:
- กรุงเทพมหานคร
- เขต:
- พญาไท, ราชเทวี, สานเสนใน, ดินแดง
- คุณสมบัติผู้สมัครงาน:
- 1. 1. Minimum Bachelor Degree
2. 2. Some experience in Travel Insurance or any types of insurance would be an advantage
3. 3. Good English skills are required and any other language skills would be extremely useful
4. 4. Computer Literate and able to work efficiently with Word and Excel as a minimum
5. 5. Good Interpersonal Skill
6. 6. Skills on numeric would be an advantage.
7. 7. Possess good conceptual, analytical and problem solving skills
8. 8. Self motivated and able to work with mínimal supervision
- รายละเอียดบริษัท:
- มอนเดียล แอสซิสแทนซ์ ประเทศไทย เป็นหนึ่งในเครือกลุ่มบริษัท มอนเดียล แอสซิสแทนซ์ ผู้นำทางด้านการให้บริการช่วยเหลือรถเสียฉุกเฉิน ให้กับค่ายรถยนต์ชั้นนำในประเทศไทยมากกว่า 90 % และได้รับการไว้วางใจมากกว่า 10 ปี
- สวัสดิการ:
- มีเงินเดือนประจำ
โบนัสประจำปี
ประกันสังคม
ประกันสุขภาพ
ประกันชีวิตและอุบัติเหตุ
การฝึกอบรมทางด้านเทคนิคและบริการ
วันหยุดประจำปี 14 วัน
วันหยุดพักผ่อนประจำปี
เงินช่วยเหลือกรณีบุคคลในครอบครัวเสียชีวิต
สิทธิลาบวช, ลาแต่งงาน ฯลฯ
- วิธีการสมัครงาน:
- สมัครด้วยตัวเองที่บริษัท
- ส่งจดหมายสมัครงาน ตามที่อยู่ที่ระบุไว้
- โทรศัพท์ติดต่อทางเบอร์โทรศัพท์ที่ระบุไว้
- ติดต่อ:
- คุณ สุภัทรา เกื้อรอด
**บริษัท มอนเดียล แอสซิสแทนซ์ (ประเทศไทย) จำกัด**
ชั้น 29 อาคารธนภูมิ เลขที่ 1550 ถนนเพชรบุรีตัดใหม่ แขวงมักกะสัน เขตราชเทวี กรุงเทพมหานคร 10400
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