Head - Legacy Franchise Operations - (Hybrid)

1 week ago

กรงเทพมหานคร, Thailand Citi Full time

At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments, or institutions - to help them meet their biggest opportunities and face the world's toughest challenges. **Shape your Career with Citi** We’re currently looking for a high caliber professional to join our team as **Head of Legacy Franchise Operations** based in **Bangkok, Thailand**. **In this role, you’re expected to**: - Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. - Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the entire function; and requires basic commercial awareness. - Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log. - Oversees program plans meet business needs as described in the program initiation documents. - Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones. - Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives. - Ensures all areas of the program are appropriately staffed. - Monitors program commitment from those assigning resources. - Escalates program risks to the Program Director, or Program Sponsor, when appropriate. - Creates the program risk management plan. - Works with procurement team to create, administer, track, and eventually close program contracts. - Makes recommendations for training and development needs for assigned personnel. - Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions. - Directs area supported through responsibility for delivery of end results and shared responsibility for budget management, accountable for resource planning. - Ensures essential procedures are followed and contributes to defining standards. - 6-10 years of relevant experience - Negotiate skills with external parties. - Required Licensing/Registration: Series 6 - Bachelor’s/University degree or equivalent experience, potentially master’s degree This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. - **Job Family Group**: Project and Program Management - **Job Family**: Program Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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