Sales Force Effectiveness Manager

#’1 Our number 1 priority is to pioneer patient access to better healthcare. We are a company of firsts. 1st to develop an oral penicillin antibiotic. 1st to develop and launch biosimilars. 1st to launch an FDA-cleared digital therapeutic. And we never stop asking: how can we continue to pioneer access in an ever-more digital and global world?
The answers come when curious, courageous, and collaborative people are empowered to ask new questions, make bold decisions, and take smart risks.
Sandoz, a Novartis division, is a leader in generic and biosimilar medicines and a pioneer in digital therapeutics.

**Your Responsibilities**:
Your responsibilities include, but not limited to:

- Manage the Sales Force Effectiveness activity or lead a key process/service within the sales team.
- Setup infrastructure and systems in close alignment with Regional Commercial Excellence team (CRM, Analytics, Dashboards, Insights, etc.) and ensure high data quality and utilization.
- Implement standardized Sales Force Effectiveness systems, tools, analytics, performance dashboards and quantitative and qualitative KPIs.
- Manage Field Force productivity and improve quality and transparency of resource allocation decision making by targeting and segmentation, territory design/ alignment, Field Force capacity planning, product allocation, call plan design and monitoring, account planning and customer acquisition strategies and action plans, performance measurement, monitoring, and Field Force ROI analysis.
- Maintenance of CRM system including data extraction and monitoring KAM standards
- Drive the systematic generation of insights and generating recommendations for the business.
- Creation of ad hoc market, product and business analysis based on internal and external data, including presentations for the sales leadership team.
- Develop, upgrade, and monitor Field Force incentive systems. Align strategic company and Business Unit objectives with sales and promotion plans and incentive schemes.

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**

**What you’ll bring to the role**:

- Bachelor’s Degree in Business Administration, Statistics, Information System, or related field. Master’s degree is a plus.
- Minimum 3 - 5 years’ experience in CRM, Database Management, or Sales Force Effectiveness Management related from Pharma, FMCG, and Consumer Healthcare.
- Mandatory experience in managing Field Force Sales Incentive
- Proficient in Microsoft Excel with ability to use Macro / VBA function.

**Why Sandoz?**
500 million patients were touched by Sandoz generic and biosimilar medicines in 2021 and while we’re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.
How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying
Imagine what you could do here at Sandoz

Sandoz

**Division**

SANDOZ

**Business Unit**

Commercial OPS SIR SZ

**Country**

Thailand

**Work Location**

Bangkok

**Company/Legal Entity**

NOV THA

**Functional Area**

Sales

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

No

**Early Talent**

No