Systems Implementation Specialist
2 weeks ago
Distribution Installation Consultant Bangkok, Thailand
Cobden & Carter International seeks Systems Implementation Specialists to spearhead system solutions and MDS/DistributorPower applications installation. This will be achieved through collaborating with customers, sales teams, subject matter experts, and key stakeholders to understand and identify business requirements.
Responsibilities:
- Implement MDS and DistributorPower applications
- Provide training and user support
- Participate in post-implementation reviews
- Develop documentation on approaches, functional design, technical design, and test cases
- Solve high-level customer incidents
- Work with customers to review, analyze, and evaluate business systems and user needs
- Perform quality control testing
- Contribute to DistributorPower development
- Support sales teams as directed and agreed upon with management
- Adhere to company policy, process, and procedures at all times
- Meet deadlines based on business and customer expectations
- Travel to customers as required
- Work with various business areas to implement and communicate an industry-leading innovations culture
- Be part of a proud and passionate team that challenges the business and each other to deliver products that build a legacy
- Maintain and regularly review personal goals/KPIs
Qualifications:
- Relevant tertiary qualification (Business Analysis/IT)
- Extensive knowledge and experience of supply chain and automotive business processes
- ERP package experience
- Presentation skills
- 5 years of experience in supply chain/automotive product development
- RPG and/or .NET programming skills
- In-depth knowledge of MDS Distribution product
- Abilities, Attributes & Behaviours
- In-depth experience in either distribution or dealership operations
- Cross-departmental knowledge preferred
- Computer literacy to a high standard
- Excellent English communication skills (written/verbal)
- Excellent presentation skills
- Able to demonstrate active listening and articulate ideas and conclusions back to the customer and internal stakeholders at all levels
- Proven experience using existing distribution or dealer management systems
- Self-initiated and self-motivated with the ability to work effectively under pressure
- Excellent ability to engage with customers at a level they can relate to
- Pragmatic when approaching tasks
- Passionate and creative in the products and solutions the company delivers
- Demonstrates an enthusiastic and positive CAN-DO attitude
- Excellent personal presentation
- Able to think outside the box
- Actively involved in self-improvement via education or industry associations
Work Setup:
Onsite, 5 days
Bangkok, Thailand
By applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment, which may be internal to Cobden & Carter International and/or to its clients.
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