Patient Correspondence Specialist

4 weeks ago

Bangkok, Bangkok, Thailand Vinarco Full time

We are seeking a highly skilled Patient Correspondence Specialist to join our team at Vinarco. This is a contract position that requires a strong background in hospital operations and excellent communication skills.

Responsibilities:

  • Coordinate appointment logs with hospital staff to meet customer requirements.
  • Liaise with doctors, nurses, and other departments to gather information and provide accurate responses to customers.
  • Compose comprehensive and accurate email responses to customers in a timely manner.
  • Provide feedback to employees to reinforce engagement and improve communication within departments.

Requirements:

  • Bachelor's degree in any field.
  • At least 1-2 years of experience in hospital or business services.
  • Excellent English language skills, both written and spoken.
  • Proficiency in Microsoft Office, particularly MS Outlook and MS Word.
  • Pleasant personality and strong interpersonal and communication skills.

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