![Hilton](https://media.trabajo.org/img/noimg.jpg)
Restaurant Manager
4 weeks ago
Restaurant Manager / Flow
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Outlet Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton policies and procedures.
**What will I be doing?**
As the Outlet Manager, you will be responsible for performing the following tasks to the highest standards:
- Maintain a high customer service focus by approaching your job with the customers always in mind.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
- Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Create an environment where everyone in the department is focus on "creating that special experience" to deliver exceptional customer service.
- Actively seek verbal feedback from customers and team members at each service period.
- Agree on and implement actions to make improvements to customer service.
- Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager.
- Make sure all customers' requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day.
- Be available to assist on duty in the restaurant and bars during any busy days or special events.
- Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask.
- Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department.
- Knowledgeable of Hilton departmental standards.
- Able to explain the standards to the team and Managers, assessing team members against these standards.
- Ensure that training on departmental standards is regularly conducted in the outlets.
- Monitor standards through regular standards review checks.
- Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service.
- Implement and follow-through with improvements identified.
- Plan, prioritize, organize and control the day-to-day operation.
- Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.).
- Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
- Describe, assign and delegate duties and authority for the operation of the restaurant at all times.
- Understand the situation in other departments and their implications for your own department.
- Plan ahead and ensure adequate resources are available.
- Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
- Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
- Ensure that the shift is reviewed, and handovers and briefings are carried out.
- Maintain in-depth technical knowledge and skills required for the job.
- Establish good communication with the Kitchen team.
- Maintain event and function histories to assist with returning events.
- Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B; trends, market demands and sales achievements.
- Attend and participate in regular F&B; operational and roster meetings.
- Understand the goals of the hotel and the department's role in achieving it, communicating goals and clear direction to the team.
- Set and agree to departmental objectives for self and team.
- Represent the needs of the team to others in the hotel.
- Keep the team up to date on departmental, hotel and company activities through regu
-
Restaurant Manager
4 weeks ago
กรุงเทพมหานคร, Thailand THE CHEESECAKE FACTORY RESTAURANT Full time**จังหวัด** กรุงเทพมหานคร (เขตคลองเตย) **อัตราค่าจ้าง** ตามความสามารถ **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** 5 สมัครงาน - เก็บงาน - พิมพ์ -...
-
Restaurant Manager
3 weeks ago
กรุงเทพมหานคร, Thailand JAC Recruitment Full timeJob title: - Restaurant manager- Contract type: - Permanent- Location: - Bangkok- Specialisation: - Food & Beverages- Reference: - PR/113679- Contact details: - Natcha Paethep (Mai)- Job published: - January 30, 2024 15:39**Business type**:Horeca - **Position**: Restaurant manager (new restaurant opening end of 2024) - **Salary**:base experience -...
-
Kitchen Manager
4 weeks ago
กรุงเทพมหานคร, Thailand THE CHEESECAKE FACTORY RESTAURANT Full time**จังหวัด** กรุงเทพมหานคร (เขตคลองเตย) **อัตราค่าจ้าง** ตามความสามารถ **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** 4 สมัครงาน - เก็บงาน - พิมพ์ -...
-
General Manager
1 month ago
กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a well-known food retailer in Thailand. **Responsibilities** - Developing and implementing operational policies and procedures to ensure efficient restaurant operations. - Managing restaurant finances, including budgeting, forecasting, and financial reporting. - Monitoring food and beverage costs and managing inventory levels to ensure...
-
Restaurant Manager
1 month ago
กรุงเทพมหานคร, Thailand Hilton Full timeRestaurant Manager - Flow A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member...
-
Restaurant Manager
2 months ago
กรุงเทพมหานคร, Thailand Hilton Full timeRestaurant Manager - OXBO A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member...
-
Restaurant Manager
1 month ago
กรุงเทพมหานคร, Thailand Hilton Full timeA Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant...
-
Assistant Restaurant Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Hilton Full timeAssistant Restaurant Manager An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Room Service, Conference to ensure high standards of quality and service. **What will I be doing?** As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Room...
-
Restaurant Manager สาขา
2 weeks ago
กรุงเทพมหานคร, Thailand Wine Connection Co., Ltd. Full timeRestaurant Manager สาขา ห้างมาร์เก็ตเพลส กรุงเทพกรีฑา **จังหวัด** กรุงเทพมหานคร (เขตบางกะปิ) **อัตราค่าจ้าง** ตามตกลง **รูปแบบงาน** งานประจำ (Full...
-
Assistant Restaurant Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Hilton Full timeAn Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Room Service, Conference to ensure high standards of quality and service. **What will I be doing?** As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Room Service, Conference to ensure...
-
Restaurant Manager
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24033815 **Job Category** Food and Beverage & Culinary **Location** Bangkok Marriott Hotel The Surawongse, 262 Surawong Road, Si Phraya, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars...
-
Assistant Restaurant Manager
1 month ago
วัฒนา, กรุงเทพมหานคร, Thailand Wine Connection Co.,Ltd. Full time**Assistant Restaurant Manager ประจำสาขาโซนสุขุมวิท**: **รายละเอียดงาน**: Assist Restaurant Manager as detail below; Role, Function and Responsibilities; 1)Must have knowledge of food & beverage products. 2)Ability to manage a restaurants and bars 3)Ability to manage restaurant...
-
Restaurant Gm
4 weeks ago
วัฒนา, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a well-known food retailer in Thailand. **Responsibilities** - Developing and implementing operational policies and procedures to ensure efficient restaurant operations. - Managing restaurant finances, including budgeting, forecasting, and financial reporting. - Monitoring food and beverage costs and managing inventory levels to ensure...
-
Restaurant General Manager
4 weeks ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeAs Restaurant General Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop & execute the marketing plan, ensure the manning schedule is up to date, oversee regular...
-
Assistant Restaurant Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Aman Group Sarl Full timeAssistant Restaurant Manager - Bangkok, Thailand - F&B Service - 2574 - Aman Nai Lert **Job Description**: **POSITION OVERVIEW** To assist the Restaurant Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient, and flexible service...
-
Restaurant General Manager
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24089546 **Job Category** Food and Beverage & Culinary **Location** Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...
-
Restaurant Manager สาขา The Bright
2 weeks ago
กรุงเทพมหานคร, Thailand Wine Connection Co., Ltd. Full timeRestaurant Manager สาขา The Bright พระราม2 **จังหวัด** กรุงเทพมหานคร (เขตบางขุนเทียน) **อัตราค่าจ้าง** ตามตกลง **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** 1...
-
Restaurant Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full timeJob ID 49404 Business Trading Job Detail - Use your career experience and talents to help the restaurant reach its financial goals through skillful leadership. - Work Closely with Service team to ensure smooth daily operations. - Handle dissatisfied internal and external customers. - Manage and supervise the whole service. - Manage sales and customer...
-
Restaurant Manager
1 week ago
กรุงเทพมหานคร, Thailand PRTR Full timeOur clients s looking for a Restaurant Manager to join our pre-opening team, leading all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. **Responsibilities** -...
-
Assistant Restaurant Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Aman Full timeOverview: To assist the Restaurant Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient, and flexible service always. **Responsibilities**: - Satisfying guest needs and exceeding their expectations by projecting a positive hotel image through proper grooming,...