Senior Associate, Strategic Projects

2 weeks ago


กรงเทพมหานคร, Thailand Klook Full time

**About Klook**

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - **P**ush boundaries, **A**sk for and give feedback, **T**ake ownership, and **H**elp each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

**What you’ll do**:

- Contribute to complex cross-functional process improvement projects
- Champion efficiency across the organization by managing senior stakeholders
- Build strong relationships with several key business units (Analytics, Sales, Planning, Customer Support among others)
- Design, in collaboration with senior management, new process flows and standard procedures
- Analyze data & build dashboards to help driving efficiency and improvements across the organization
- Track and manage projects to execution, ensuring accuracy in data, targets and achievements

***

**What you’ll need**:

- 3-5 years of experience in sales operations, analytics or consulting with a Bachelor's degree in Mathematics, Statistics, Computer Science, Business or Economics
- Self-start attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to ask questions and work independently when required
- 1+ years of experience in Tableau and/or DataStudio, PowerBi or other data visualization tools (nice to have)
- Experience in consulting, travel/ hospitality, e-commerce or tech startups (nice to have)
- Track record of successfully driving cross departmental projects
- Fluent spoken and written English
- Eager to work and learn in a fast-paced environment
- Globally-minded and comfortable working with people from different cultural background and in different time zones

**What you'll get**:

- An awesome team of international colleagues
- A rare chance to build a global travel and leisure brand with a loooong runway of opportunities ahead
- An environment that values and supports your growth
- Ownership of projects with real impact
- No boredom Every day is a new exciting challenge
- Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs._
- Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes._
- An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing._


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