Customer Service Coordinator
4 months ago
บริษัท:
- บริษัท มอนเดียล แอสซิสแทนซ์ (ประเทศไทย) จำกัด
- รายละเอียดงาน:
- 1. 24hr response to customer calls covering the following call types:
- Handling Inbound call and provide
- General Information on vehicles i.e. type, price, availability
- Branch Location
- Complaint Management
- Concierge Services
- Marketing Promotions (Information / Support) such as campaign offer
- Conduct Outbound call
- Maintenance Reminder Calls
- Appointment Scheduling
- Invite of test drive
- Marketing / Promotion Support
- Customer Satisfaction Surveys
- 2. Maintain professional communication towards customers according to the internal service standards and workflows
- 3. Accurate preparation and timely submission of work reports.- 5. Perform other duties and special assignments as required.
- อัตรา:
- 3 ตำแหน่ง
- เงินเดือน:
- 12000-17000 บาท
- สถานที่ปฏิบัติงาน:
- Head Office
- จังหวัด:
- กรุงเทพมหานคร
- เขต:
- พญาไท, ราชเทวี, สานเสนใน, ดินแดง
- คุณสมบัติผู้สมัครงาน:
- 1. Available for shift-work during 08.00 -20.00 hrs ( 8 hrs per day and 6 days per weeks including holidays)
- 2. Efficient computer skills with Word & Excel as a minimum.
- 3. Pleasant manner and a clear speaking voice.
- 4. Good communication and interpersonal skill
- 5. The ability to think quickly, remain calm and handle situations under pressure.
- 6. Proficiency in both written and spoken English is mandatory
- 7. 1 years work experience in customer service, automotive industry or a related field would also be an advantage.
- 8. Cars knowledge would also be an advantage but is not essential.
- รายละเอียดบริษัท:
- มอนเดียล แอสซิสแทนซ์ ประเทศไทย เป็นหนึ่งในเครือกลุ่มบริษัท มอนเดียล แอสซิสแทนซ์ ผู้นำทางด้านการให้บริการช่วยเหลือรถเสียฉุกเฉิน ให้กับค่ายรถยนต์ชั้นนำในประเทศไทยมากกว่า 90 % และได้รับการไว้วางใจมากกว่า 10 ปี
- สวัสดิการ:
- มีเงินเดือนประจำ
- โบนัสประจำปี
- ประกันสังคม
- ประกันสุขภาพ
- ประกันชีวิตและอุบัติเหตุ
- การฝึกอบรมทางด้านเทคนิคและบริการ
- วันหยุดประจำปี 14 วัน
- วันหยุดพักผ่อนประจำปี
- เงินช่วยเหลือกรณีบุคคลในครอบครัวเสียชีวิต
- สิทธิลาบวช, ลาแต่งงาน ฯลฯ
- วิธีการสมัครงาน:
- สมัครด้วยตัวเองที่บริษัท
- ส่งจดหมายสมัครงาน ตามที่อยู่ที่ระบุไว้
- โทรศัพท์ติดต่อทางเบอร์โทรศัพท์ที่ระบุไว้
- ติดต่อ:
- คุณ สุภัทรา เกื้อรอด
**บริษัท มอนเดียล แอสซิสแทนซ์ (ประเทศไทย) จำกัด**
ชั้น 29 อาคารธนภูมิ เลขที่ 1550 ถนนเพชรบุรีตัดใหม่ แขวงมักกะสัน เขตราชเทวี กรุงเทพมหานคร 10400
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