Restaurant Manager
3 weeks ago
**Additional Information**
**Job Number**24185633
**Job Category**Food and Beverage & Culinary
**Location**Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand, 50100
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfa
-
Restaurant Supervisor/assistant Restaurant Manager
5 months ago
เชียงใหม่, Thailand โรงแรมอรุณธารา ริเวอร์ไซด์ บูติค Full timeAssist restaurant manager in the process of; - Planning, organizing, staffing together with Management. - Executing, controlling. - To coordinate the work of the service staff in order to achieve a smooth running operations of the restaurant. Striving to achieve excellent standards of service and efficiency. To replace the supervisory staff when necessity...
-
Restaurant Supervisor/assistant Restaurant Manager
6 months ago
เชียงใหม่, Thailand โรงแรมอรุณธารา ริเวอร์ไซด์ บูติค Full timeAssist restaurant manager in the process of; - Planning, organizing, staffing together with Management. - Executing, controlling. - To coordinate the work of the service staff in order to achieve a smooth running operations of the restaurant. Striving to achieve excellent standards of service and efficiency. To replace the supervisory staff when necessity...
-
Restaurant Manager
5 months ago
เชียงใหม่, Thailand โรงแรม ฟูราม่า เชียงใหม่ Full timeดูแลให้คำแนะนำลูกทีมในการปฏิบัติงานในแต่ละวัน Daily Brief เรื่องเมนู อาหารพิเศษ โปรโมชั่น และลูกค้าจอง -...
-
Restaurant Manager
5 months ago
เชียงใหม่, Thailand Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Restaurant Supervisor
6 months ago
เชียงใหม่, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Restaurant Manager
2 months ago
เชียงใหม่, Thailand Marriott International, Inc Full time**Job Number** 24162266 **Job Category** Food and Beverage & Culinary **Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that guest needs...
-
Sales & Marketing Manager
5 months ago
เชียงใหม่, Thailand บริษัท บี นอร์ธ ทู จำกัด Full timeThe Sales and Marketing Manager is responsible for directing Cafe sales and marketing efforts that align with the overall Cafe operating strategy. This incumbent will also support the Cafe’s Senior Leadership Team in upholding all brand standards, core values, while meeting or exceeding Hard Rock’s business...
-
Assistant Restaurant Manager
6 months ago
เชียงใหม่, Thailand Marriott International, Inc Full time**Job Number** 23201242 **Job Category** Food and Beverage & Culinary **Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that guest...
-
Restaurant Manager
5 months ago
เชียงใหม่, Thailand บริษัท เดอะเฮ้าส์ เรสเตอรองท์ (สำนักงานใหญ่) จำกัด Full timeSale Profit People Customer Operate Operation excellent ประกันสังคม,โบนัส,เบี้ยขยัน,ค่าคอมมิชชั่น,ชุดพนักงาน,ตามที่กฏหมายกำหนด มีทิป มีเซอร์วิสชาร์จ ไม่จำกัด 1...
-
Assistant Restaurant Manager
6 months ago
เชียงใหม่, Thailand Marriott International, Inc Full time**Job Number** 24043536 **Job Category** Food and Beverage & Culinary **Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that guest...
-
Assistant Restaurant Manager
3 weeks ago
เชียงใหม่, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**24171945 **Job Category**Food and Beverage & Culinary **Location**Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand, 50100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that guest needs...
-
Assistant Restaurant Manager
3 months ago
เชียงใหม่, Thailand Marriott International, Inc Full time**Job Number** 24149962 **Job Category** Food and Beverage & Culinary **Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with...
-
Duty Manager
5 months ago
เชียงใหม่, Thailand บริษัท สยาม เทอรา โนวา จำกัด Full timeการโรงแรม/รีสอร์ท, เครื่องดื่ม/อาหาร/ภัตตาคาร วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 5 - 10 ปี- เชียงใหม่- ปริญญาตรีหรือสูงกว่า- 20,000 - 30,000...
-
Manager of People
6 months ago
เชียงใหม่, Thailand NH Collection Full timeCompany Description Located on the picturesque banks of the Mae Ping River in the country’s northern city of Chiang Mai, NH Collection Chiang Mai Ping River is the first NH Collection in Thailand. Occupying two low-rise buildings directly on the riverbank, the resort is integrated into nature and the surrounding tranquil riverside landscape. In addition...
-
Event Sales Manager
5 months ago
เชียงใหม่, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Operations Manager
3 months ago
เชียงใหม่, Thailand NH Collection Full time**Company Description** Located on the picturesque banks of the Mae Ping River in the country’s northern city of Chiang Mai, NH Collection Chiang Mai Ping River is the first NH Collection in Thailand. Occupying two low-rise buildings directly on the riverbank, the resort is integrated into nature and the surrounding tranquil riverside landscape. In...
-
Operations Manager
5 months ago
เชียงใหม่, Thailand NH Collection Full timeCompany Description Located on the picturesque banks of the Mae Ping River in the country’s northern city of Chiang Mai, NH Collection Chiang Mai Ping River is the first NH Collection in Thailand. Occupying two low-rise buildings directly on the riverbank, the resort is integrated into nature and the surrounding tranquil riverside landscape. In addition...
-
Mgr-restaurant
2 weeks ago
เชียงใหม่, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**24185633 **Job Category**Food and Beverage & Culinary **Location**Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai, Chiang Mai, Thailand, 50100 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - แมริออท...
-
Manager of People
5 months ago
เชียงใหม่, Thailand NH Collection Full timeCompany Description Located on the picturesque banks of the Mae Ping River in the country’s northern city of Chiang Mai, NH Collection Chiang Mai Ping River is the first NH Collection in Thailand. Occupying two low-rise buildings directly on the riverbank, the resort is integrated into nature and the surrounding tranquil riverside landscape. In addition...
-
Operations Manager
5 months ago
เชียงใหม่, Thailand NH Collection Full timeCompany Description Located on the picturesque banks of the Mae Ping River in the country’s northern city of Chiang Mai, NH Collection Chiang Mai Ping River is the first NH Collection in Thailand. Occupying two low-rise buildings directly on the riverbank, the resort is integrated into nature and the surrounding tranquil riverside landscape. In addition...
