HR Associate

**Country**:
Thailand
**Location**:
144/9 Moo 5, Bangkadi Industrial Park, Tivanon Road, Bangkadi, Muang, Pathumthani 12000

**Build a career with confidence**

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

**About the role**

**Key Responsibilities**:

- Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
- Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
- Ensure data integrity through audits of the HR Information System.
- Update and analyze work process design and flow for policies and procedures.
- Provide policy interpretation recommendations.
- Create and present training presentations.
- Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.
- Serve as an employee and customer advocate.
- Identify and drive process improvements, quality and compliance across the function.
- Analyze data issues and provide Root Cause Analysis in problem resolution.
- Incorporate Lean practices into all daily activities and ongoing projects.
- Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.
- Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded.
- Assist with data migration and auditing during acquisition process.
- Ensure alignment of grading structure and support Gender Pay Reporting.
- Foster, develop and maintain strong internal and external relationships with key vendors.
- Ensure use of employee self service.

**Requirements**:

- Bachelor Degree in HR is Preferred
- Less than 2 years of relevant experience in HR function
- Employee Life Cycle Management
- Excellent proficiency in English and Thai
- Good Knowledge in MS. Office Applications
- (Outlook, Excel, Word, PowerPoint)
- Highly Process oriented, strong attention to detail with high level of accuracy
- Demonstrate ability to work with leaders, HR business partners, stake holders and teams across all functions
- Demonstrated customer service skills with a strong ability to handle stakeholder queries across regions
- Quick learner and Strong understanding of HR processes, Policies, and procedures across regions
- Able to demonstrate Strong Problem solving, analytical skills, Time management, prioritization, and Follow-up Skills
- Proactive in achieving results and seeking improvements with excellent Project management skills
- Able to multi-task, effectively managing a wide range of daily activities and any ad-hoc activity
- Able to work as a productive, collaborative member of a team, with good research abilities
- Knowledge in Case Management and Data Management tools-preferably ServiceNow and Workday or any other tool will be an added advantage
- Ability to work in fast paced environment who can mange all deliverables within agreed service level

**Benefits**

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

**Our commitment to you**

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_.

Join us and make a difference.

**Carrier is An Equal **Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**

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