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Technical Service

1 month ago

กรงเทพมหานคร, Thailand RGF Full time

**Job Detail**:

- Technical Service (Tire/Senior or Assistant Level) (45K-55K) (SDG-100661)
- เจ้าหน้าที่อาวุโสหรือผู้ช่วยฝ่ายบริการด้านเทคนิค (ยาง)-
- Organize and follow up of Field Monitor tests in the ASEAN market
- Handle the ASEAN market's claims and complains with an accurate response.
- Analyze the market information and report the market demand and improvement request with actual evidence.
- Leading or supervising the SE for fieldwork and handle the job within timeline and coaching the colleagues or

subordinates.- Support distributors and subsidiaries about Technical issues.
- Collect customer usage information and advice appropriate usage.
- Know the customer satisfactions, Collect customer feedback through interviews with Other teams.
- Write user manuals with Technical Data.
- Execute Technical seminars and Trainings for the ASEAN Distributor and subsidiaries.
- Be a Contact person for the ASEAN Distributor regarding Technical issues.- จัดระเบียบและติดตามผลการทดสอบ Field Monitor ในตลาดอาเซียน
- จัดการกับข้อเรียกร้องของตลาดอาเซียนและข้อร้องเรียนด้วยการตอบสนองที่แม่นยำ
- วิเคราะห์ข้อมูลตลาดและรายงานความต้องการของตลาดและคำขอปรับปรุงพร้อมหลักฐานจริง
- เป็นผู้นำหรือกำกับดูแล SE สำหรับงานภาคสนามและจัดการงานภายในระยะเวลาและฝึกสอนเพื่อนร่วมงานหรือ

ลูกน้อง- สนับสนุนผู้จัดจำหน่ายและบริษัทในเครือเกี่ยวกับปัญหาทางเทคนิค
- รวบรวมข้อมูลการใช้งานของลูกค้าและคำแนะนำการใช้งานที่เหมาะสม
- รู้ความพึงพอใจของลูกค้า รวบรวมผลตอบรับจากลูกค้าผ่านการสัมภาษณ์ทีมงานอื่นๆ
- เขียนคู่มือการใช้งานพร้อมข้อมูลทางเทคนิค
- ดำเนินการสัมมนาทางเทคนิคและการฝึกอบรมสำหรับผู้จัดจำหน่ายและบริษัทในเครือในอาเซียน
- เป็นผู้ติดต่อสำหรับผู้จัดจำหน่ายในอาเซียนเกี่ยวกับปัญหาทางเทคนิค
- Thai nationality, Male, Female, age 28 - 38 years old- Bachelor's degree
- Bachelor's degree in Engineering
- More than 3 years experiences in Production line, QC/QA, R&D
- Can communicate in English, (TOEIC score 600, Use for report and communicate with internal)
- Analytical Review and logical thinking
- Must be able and familiar with traveling for a business trip both domestic and overseas (Domestic : 1-2 times a week / Oversea : 1 time per 2 month)- Problem solving and teaching skill
- Report skill to manager. (with Basic Excel and power point skills)
- Strong-Client facing and team working skills (communication)
- Time management and planning with each subsidiaries and distributors.

Language Skill
- English level : Conversational
- Japanese level : None
- Workplace Area: MRT Phetchaburi
- Working Hour: 8:30-17:30(Monday to Friday
)
- About the Benefits
- 45,000-55,000THB
- About the company
- Product & Service: Support 6 group companies in Thailand and Internal development process
- Business Type: Automobiles / Automobile Parts;Rubber / Resin / Plastic;- สัญชาติไทย, ชาย, หญิง อายุ 28 - 38 ปี- ปริญญาตรี
- ปริญญาตรี สาขาวิศวกรรมศาสตร์
- มีประสบการณ์มากกว่า 3 ปีในสายการผลิต, QC/QA, R&D
- สามารถสื่อสารภาษาอังกฤษได้ (คะแนน TOEIC 600 ใช้สำหรับรายงานและสื่อสารกับภายใน)
- ทบทวนเชิงวิเคราะห์และการคิดเชิงตรรกะ
- ต้องสามารถและคุ้นเคยกับการเดินทางเพื่อธุรกิจทั้งในและต่างปร