Service Manager

3 days ago


กรงเทพมหานคร, Thailand Tesla Full time

What to Expect
- Tesla Service Managers are the leaders of our service teams. In this role, you will be responsible for developing teams, managing day-to-day operations and preparing Tesla Service to meet the needs of our customers. We hire leaders who want to run a service business and be a part of a revolutionary and unprecedented part of history, as we transform the way we view service here at Tesla.

You will be responsible for developing, leading and driving critical regional business programs in a high growth and fast paced environment, taking on complex business challenges and setting targets that align with the strategic vision for Tesla. Due to our rapid growth, these targets will be extremely challenging. Most of what we are doing has not been done before and joining this team is a rare opportunity to set a standard that will continue to transform automotive transportation. The role will report to our Country Director.

We need you to deliver excellent results, and think not only outside the box, but to forget about boxes altogether.

What You’ll Do
- Our Service Managers must deliver excellent results and achieve goals month after month, quarter after quarter, on all aspects of customers, people, operations, and financials.- People: Our Service Managers are people developers, thus should possess the ability to inspire We expect you to be 100% committed to the success of your team, and actively involve yourself in your team members’ growth and development. Your team will look to you to set the standard for open communication, active problem solving, and a positive work environment. We will look to you, and your ability to coach and teach, to build a team of top talent and mentor the next generation of Tesla leaders. Our Service Managers are the coaches of their teams - you must provide regular coaching and feedback, and have a deep knowledge of your team’s strengths and opportunities. You will be responsible for leading change and inspiring your team every day.
- Operational excellence: As a Service Manager, you must understand and own every aspect of your service center’s performance. You will be responsible for driving continuous improvements to facilitate exceptional team output and customer service by partnering with operations teams on strategic execution. We expect you to champion safety, efficiency, quality, and overall excellence in all of your actions and decisions.
- Financials: Service Managers are expected to understand our business, know their numbers and lead the center’s daily operations to achieve specific goals in quality, productivity, output, cost as well as revenue / margin where applicable.

What You’ll Bring
- Our Service Managers act in the best interest of Tesla by demonstrating sound judgment. You must have a passion for our mission, our people, and our customers.
- Technical acumen is required - you must develop a knowledge of all Tesla products, as well as Service systems, processes, and procedures.
- Attitude and approach is everything. You must:

- Be a leader and a team-player.
- Take ownership, and create a culture of accountability
- Love to change the status quo and work well in high-pressure situations. Exceptional prioritization and time management skills are essential for success.
- Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful.
- Be self-aware, flexible and open-minded.
- Possess a rare combination of mental agility, analytical thinking, hands-on problem solving, and a customer-service mindset.
- Be an advocate for your customers and your team. Your success depends on theirs.
- Be authentic, be real
- Must be fluent in Thai and English
- Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not a must.



  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Monitor and optimize network performance for scalability, reliability and usability including provide network performance report and maintain network monitoring tool. Maintain and manage network inventory and manage backup by automation method. Coordinate with other infrastructure team to investigate problem those related to network. Job Description...


  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Create and develop sales strategies to enhance business growth. Analyze, evaluate and assess sales segments for own products or services. Recommend improvements and changes as appropriate to company sales policies. Determine and set goals and objectives for the sales professionals. Analyze marketing trends for own products and services. Support, lead and...


  • กรุงเทพมหานคร, Thailand Advanced Info Service PCL. (AIS) Full time

    Control and supervise services, operations, emergency responses, and maintenance. Plan, inspect, analyze, and manage systems used for building control, safety equipment, amenities, and communication systems within office areas according to work plans. Develop preventive maintenance plans for systems such as BAS/BMS, Fire Alarm, RMS (Digital Meter), CCTV,...


  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...

  • IT Analyst

    23 hours ago


    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Control and centralize Activity Management of all VAS (Value Added Service), Cloud, Big data, VAS/IT infrastructure, Application, and Platform/Server. Control and set priority of Activity Control Process. Follow up and feedback Activity Performance Report to the owner and management. Qualifications Bachelor's degree in Computer Science, IT, Computer...


  • กรุงเทพมหานคร, Thailand Advanced Info Service PCL. (AIS) Full time

    Supervise the following functions under General Administration; messenger services, mail room, asset management, office supplies & inventory management, meeting room reservation system, property & risk insurance, etc. Control and Maintain budgets and optimize expenses for maximum operational efficiency. Develop inventory control management systems for the...

  • Sales Manager

    6 days ago


    กรุงเทพมหานคร, Thailand Super Solution Service Full time

    1 Position Qualification - Male or Female, Age 30-36 years old - Bachelor’s degree or higher Electrical/ Instrument Engineering/BBA or related field from a recognized University - Must have at least minimum 3 years of sales experience, preferably in oil, gas petrochemical industry - Must possess own transport - Must be eligible to work in...


  • กรุงเทพมหานคร, Thailand LSEG (London Stock Exchange Group) Full time

    Provide governance and guidance to deliver world class network products and services in-line with industry standards, and internal process/procedures with an emphasis on risk-based approaches. Participates and provides governance to all elements from the delivery of technologies to service improvements through lifecycle management, vendor coordination, and...


  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Manage and deliver project(s) as a program using Agile software development principles, patterns, and practices with effective coordination of cross-vendor management and project tracking systems. Be accountable for the execution, management and quality control of projects from start to completion - delivered on schedule and within budget, positively...


  • พญาไท, กรุงเทพมหานคร, Thailand Advanced Info Service PCL. (AIS) Full time

    At least 3-5 years experience in Cloud/IT Product manager or Channel manager. Cloud business marketing or product experience. Business Development in Hyperscale and ICT Business. Responsible for ensuring the success of cloud products by growing their revenue and ensure smooth operation. Interaction and development of relations with representatives with...


  • สายไหม, กรุงเทพมหานคร, Thailand บริษัท เน็ตก้า ซิสเต็ม จำกัด Full time

    ไอที - ซอฟต์แวร์/โทรคมนาคม วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 1 - 20 ปี- กทม. (มีนบุรี, คันนายาว, บางกะปิ, ลาดกระบัง, ประเวศ, สายไหม,...


  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a...


  • กรุงเทพมหานคร, Thailand Allianz Technology Full time

    **About the Job** **What you do** - **Service Management and Delivery**: Oversee IT service delivery, ensuring alignment with business objectives and SLAs, and maintaining high service standards through collaboration with teams and vendors. - **Client and Incident Management**: Act as the primary contact for service-related issues, build strong client...


  • กรุงเทพมหานคร, Thailand Thales Full time

    Location: Bangkok, Thailand Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much...


  • สะพานสูง, กรุงเทพมหานคร, Thailand บริษัท ไอ.พี. วัน Full time

    ไอทีและดิจิทัล, MIS- ของใช้ในครัวเรือนและสำนักงาน- 1 อัตรา- ผู้เชี่ยวชาญหรือหัวหน้างาน- งานประจำ- วันที่โพสต์ : 28 พ.ย. 2565- 100,000 - 120,000 บาท/เดือน-...


  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Job Posting Location Bangkok Job Summary Data analyst responsibilities include conducting full analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities and monitor performance and quality control plans to identify improvements. Job Description Developing and implementing data analysis report,...

  • Ciso Services Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand PricewaterhouseCoopers Consulting Ltd. Full time

    Engage with line of service stakeholders to assess security threats and vulnerabilities and manage business risk. Work with the other NIS teams locally, regionally and globally to deliver the security needs specific to the firm. Assess service availability, adoption rates and maturity to manage risk to business programmes and processes. Help the business to...


  • บางรัก, กรุงเทพมหานคร, Thailand บริษัท จัดหางาน ลีดดิ้งพาวเวอร์ จำกัด Full time

    รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน...


  • กรุงเทพมหานคร, Thailand J.M. Gemini Personnel Ltd. Full time

    **Recruitment on behalf of our Client** **Job Title: Customer Service Manager** **Location: Fully Remote** **Report to: Co-Founder** **Company Name: Figured Art** **About Figured Art**: **Responsibilities**: As a Customer Service Manager, you will: - Develop and implement customer service policies, procedures, and standards to ensure a consistent and...


  • กรุงเทพมหานคร, Thailand NCR Atleos Full time

    About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. KEY AREAS OF RESPONSIBILITY: Client Governance Top priority is customer...