Head of Operations

1 day ago


บางนา กรงเทพมหานคร, Thailand iCar Asia Full time

**Job Purpose**:

- To lead the operation team including automotive photographer, Inspectors, Operation excellence executive, customer care and business intelligence team. Lead the team by example and be able to demonstrate the high performance culture mindset.
- Uplifting and improving the work process and report analysis to make an impact for the business. Provide the necessary training to team members and ensure that the entire department understands business direction.
- Work with the Dealership Business Director and Head of Revenue departments to get the business requirement or optimise business report as required.

**Key Accountabilities**:

- Oversees and supervises the automotive photographer team to provide excellent service for dealerships. (Take photos and uploading within SLA 24 hours)
- Oversees and supervises data admin to send revenue and credit report to revenue department on time with the business analysis report.
Improves the operational systems, processes and policies in support of organisations mission - specifically, support better management reporting, information flow and management, business process and organisational planning.
- Manages and increases the effectiveness and efficiency of Support Services - Automotive Photographer, Inspectors, QA, Customer Care, and Data Admin.
- Plays a significant role in planning, including an initiative geared toward operational excellence.
- Ensures data is generated correctly. Ability to identify if data is produced incorrectly with suggested solutions.
- Directs and coordinates activities of departments concerned with the deliverables.
- Achieves customer service objectives by;
- Contributing customer service information and recommendations to strategic plans and reviews;
- Preparing and completing action plans, resolving problems, completing audits.
- Implementing production, productivity, quality, and customer-service standards;
- Determining system improvements and implementing change;
- Reviews established work procedures (workflow) with the aim to improve service experience for customers.
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analysing results; implementing changes.
- Undertakes new project initiatives that require internal operational support from time to time and when duly required to achieve the company's objectives.
- Help teams solve issues. Provide the necessary support to internal and external stakeholders.


  • Head of Operation

    3 months ago


    กรุงเทพมหานคร, Thailand The Summer Coffee Company Full time

    Requirements - Head of Operation 1. **Experience and Background**: - **Operational Leadership**: At least 3-5 years of experience in a management or leadership role within the coffee, food, or hospitality industry. The Summer Coffee Company emphasizes quality, so experience managing high-end or specialty coffee shops is valuable. - **Supply Chain and...

  • Head of IT Operations

    7 months ago


    กรุงเทพมหานคร, Thailand Combined Insurance Full time

    We are looking for a Head of IT Operations to oversee the technology infrastructure, operational processes, service management, including incident, problem, change management of our organization's IT department. Head of IT Operations will be responsible for managing the day-to-day operations of the IT Operations & Infrastructure including Helpdesk support...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they can access the best care. Are you an...

  • Head of Operations

    4 months ago


    กรุงเทพมหานคร, Thailand Nimble Full time

    **About Nimble**: We solve our client's most difficult business challenges through technology. Our company partners with the most ambitious companies around the world creating long-term impact with the work with do. If you want to grow together, work on challenging products and enjoy using the best tools and practices, Nimble is the right place for...


  • กรุงเทพมหานคร, Thailand Bank of America Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates...


  • วัฒนา, กรุงเทพมหานคร, Thailand บริษัท จีเอ็มเอ็ม มิวสิค จำกัด Full time

    **Head of Operations Support**: Here at ConsultingPress we are always looking for fresh talents to join our team. We are looking for online marketing specialist in London UK in Strategic Planning department. Please read carefully what we require and what we offer and use our online form for submission. - **Department**: Operations Support -...

  • Head of Operations

    3 days ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...


  • กรุงเทพมหานคร, Thailand Starlinger Export GmbH (Head ... Full time

    Thai nationality, Male/Female, age 23-35 years old - Bachelor’s Degree in any field - Experience at least 1 year as an Admin job - Good command of spoken and written in English - Good communication skills with customers - Positive Attitude & Service mind **เงินเดือน(บาท)**: 15,000 - 25,000...

  • Deputy Head

    1 week ago


    กรุงเทพมหานคร, Thailand The Shell Company of Thailand Limited (SCOT) Full time

    Provide support to CR Head in the delivery of businesses, assets and projects agenda in Thailand. Co-own the development and the delivery of Corporate Relations Functional Plan in Thailand. Deepen and expand Shell's sphere of presence and influence via forums, organized events, and traditional and digital media spaces including amongst influencers, online...

  • Head of Operations

    7 months ago


    กรุงเทพมหานคร, Thailand Cogoport Full time

    **Why Cogoport** International Trade can be complicated at times and every day brings new challenges and opportunities to learn. Cogoport is a global trade platform that connects businesses/ exporters with supply chain partners while making it easier for supply chain partners to connect to new customers. We are backed by some of the well-known investors...

  • Head of Operations

    1 day ago


    กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Industry**: Logistics, Manufacturing(Other) - ** Job Description**: 1) Establish operation plans in accordance with company's policy and company overall plans 2) Define and find ways to improve operation wise in order to meet standards and efficiency. 3) Prepare annual budget for operation team and and consider the use of the budget within the specified...

  • Head of Operations

    3 days ago


    วัฒนา, กรุงเทพมหานคร, Thailand RecruitGo Full time

    Emerhub Thailand is currently looking for the Head of Operations who will be responsible for leading and managing the overall operations of the delivery department. This role requires a strategic thinker with strong leadership and operational expertise to ensure efficient, cost-effective, and customer-centric service delivery.To succeed in this role, you...

  • Head of Assistance

    7 months ago


    กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they have access the best care available. **Are you...


  • กรุงเทพมหานคร, Thailand Grab Full time

    **Job Description**: **Life at Grab**: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Head of Operations

    6 months ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is in the Banking Industry. - Being responsible for managing the daily activities of Payment Operations, Trade & Loans Operations, and Treasury Operations. - Reviewing, checking, and approving transactions and escalating issues for resolution. - Shadowing Operations Manager for Account Services, Credit Administration, Operational Risk, and...

  • Head of Operations

    7 months ago


    กรุงเทพมหานคร, Thailand Meeting Point Asia Full time

    **Job Purpose Overview**: This position is responsible to deliver performance across Meeting Point Service Delivery, In-Destination Sales and all Guest-facing activities. The scope of the role is Reservations & bookings, Operations planning, Service delivery, In-destination sales, Quality control, Customer feedback and Emergency response. This role is...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they can access the best care. **Are you an...

  • Head of Operations

    7 days ago


    กรุงเทพมหานคร, Thailand Flash Coffee Full time

    Flash Coffee is one of Asia's fastest growing tech-enabled coffee chains. We aim to democratise high-quality coffee to make it accessible to Asia's rising middle class, and serve up an award-winning coffee menu curated by World Barista Champions at affordable prices. Customers can use the Flash Coffee app to order and pay online, choosing to pick up their...

  • Head of Legal

    1 month ago


    กรุงเทพมหานคร, Thailand Sandoz Full time

    **Major accountabilities**: - Under leadership of a L&C Leader and in close co ordination with Senior Business (e.g. Country Presidents) and Senior Representatives from other Functions (e.g. Internal Audit, BPO, Legal, Policy Custodians). - Drive robust implementation of the L&C Head role and provide support to Country Head. - Provide strategic direction...

  • Head of It

    7 days ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR’s IT team is looking for a talented Head of IT to join one of our local clients based in Bangkok. You’ll be expected to initiate and drive core strategic changes to IT processes, select and implement new IT improvements and lead all aspects of IT management. **Responsibilities**: - Leading the strategy for technology platforms, partnerships, and...