Head of Operations

6 months ago


กรงเทพมหานคร, Thailand PRTR Full time

Our client is in the Banking Industry.
- Being responsible for managing the daily activities of Payment Operations, Trade & Loans Operations, and Treasury Operations.
- Reviewing, checking, and approving transactions and escalating issues for resolution.
- Shadowing Operations Manager for Account Services, Credit Administration, Operational Risk, and Information Technology. Back up and key successor for Operations Manager.
- Ensuring all departments are in line with general controls and standards and conform to all applicable laws, regulations, internal policies, and procedures. Ensure signing limits are not breached within the department.
- Ensuring overall operating efficiency by maintaining standards for conduct, quality, performance, and productivity and addressing corrective action when necessary.
- Identifying opportunities to implement process improvements and expense-reduction enhancement.
- Assisting, leading, planning, and executing project scope/initiatives with mínimal guidance.
- Within a strictly regulated environment, reviewing and adhering to all department policies, client requirements, and compliance guidelines from HQ and BOT.
- Identifying control deficiencies and implementing appropriate procedures to mitigate any risks.
- Ensuring all Audit’s control points of view are remediated and are monitored without repeated issues and obtain at least “satisfactory” for all internal and external audits.
- Handling customer queries and minimizing/eliminating complaints.
- Ensuring no financial loss to the Branch due to operation errors or omissions.
- Monitoring unusual and suspicious transactions and reporting any if any.
- Serving as the primary point of escalation for staff members and internal and external clients.
- Setting and reviewing appropriate resource allocation, and performance goals, monitoring functional and ensuring all SLAs/KPIs are met.
- Coaching, developing, motivating, and managing staff performance.
- Ensuring there is a proper backup on staff in absence.
- Coordinating and conducting annual testing on BCM activities.
- Reviewing and performing RCSA/CSA activities.
- Conducting team huddles with staff on a weekly/monthly basis.
- Performing any assignment/duties from GM and OM.

**Qualifications**
- Have at least 15 years of working experience in operations areas and managing teams.
- Deep knowledge of banking operations and understanding of local laws and regulations.
- Ability to independently solve problems within the area of expertise.
- Good interpersonal and communication skills.
- Good command of English.
- Energetic with a can-do attitude, fast learner, and hands-on.
- Optimistic approach and ability to overcome problems.


  • Head of Operation

    3 months ago


    กรุงเทพมหานคร, Thailand The Summer Coffee Company Full time

    Requirements - Head of Operation 1. **Experience and Background**: - **Operational Leadership**: At least 3-5 years of experience in a management or leadership role within the coffee, food, or hospitality industry. The Summer Coffee Company emphasizes quality, so experience managing high-end or specialty coffee shops is valuable. - **Supply Chain and...

  • Head of IT Operations

    6 months ago


    กรุงเทพมหานคร, Thailand Combined Insurance Full time

    We are looking for a Head of IT Operations to oversee the technology infrastructure, operational processes, service management, including incident, problem, change management of our organization's IT department. Head of IT Operations will be responsible for managing the day-to-day operations of the IT Operations & Infrastructure including Helpdesk support...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they can access the best care. Are you an...


  • กรุงเทพมหานคร, Thailand Bank of America Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates...

  • Head of Operations

    4 months ago


    กรุงเทพมหานคร, Thailand Nimble Full time

    **About Nimble**: We solve our client's most difficult business challenges through technology. Our company partners with the most ambitious companies around the world creating long-term impact with the work with do. If you want to grow together, work on challenging products and enjoy using the best tools and practices, Nimble is the right place for...


  • วัฒนา, กรุงเทพมหานคร, Thailand บริษัท จีเอ็มเอ็ม มิวสิค จำกัด Full time

    **Head of Operations Support**: Here at ConsultingPress we are always looking for fresh talents to join our team. We are looking for online marketing specialist in London UK in Strategic Planning department. Please read carefully what we require and what we offer and use our online form for submission. - **Department**: Operations Support -...

  • Head of Operations

    1 day ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...


  • กรุงเทพมหานคร, Thailand Starlinger Export GmbH (Head ... Full time

    Thai nationality, Male/Female, age 23-35 years old - Bachelor’s Degree in any field - Experience at least 1 year as an Admin job - Good command of spoken and written in English - Good communication skills with customers - Positive Attitude & Service mind **เงินเดือน(บาท)**: 15,000 - 25,000...

  • Deputy Head

    1 week ago


    กรุงเทพมหานคร, Thailand The Shell Company of Thailand Limited (SCOT) Full time

    Provide support to CR Head in the delivery of businesses, assets and projects agenda in Thailand. Co-own the development and the delivery of Corporate Relations Functional Plan in Thailand. Deepen and expand Shell's sphere of presence and influence via forums, organized events, and traditional and digital media spaces including amongst influencers, online...

  • Head of Operations

    7 months ago


    กรุงเทพมหานคร, Thailand Cogoport Full time

    **Why Cogoport** International Trade can be complicated at times and every day brings new challenges and opportunities to learn. Cogoport is a global trade platform that connects businesses/ exporters with supply chain partners while making it easier for supply chain partners to connect to new customers. We are backed by some of the well-known investors...

  • Head of Operations

    1 day ago


    วัฒนา, กรุงเทพมหานคร, Thailand RecruitGo Full time

    Emerhub Thailand is currently looking for the Head of Operations who will be responsible for leading and managing the overall operations of the delivery department. This role requires a strategic thinker with strong leadership and operational expertise to ensure efficient, cost-effective, and customer-centric service delivery.To succeed in this role, you...

  • Head of Assistance

    7 months ago


    กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they have access the best care available. **Are you...

  • Head of Operations

    7 months ago


    กรุงเทพมหานคร, Thailand Meeting Point Asia Full time

    **Job Purpose Overview**: This position is responsible to deliver performance across Meeting Point Service Delivery, In-Destination Sales and all Guest-facing activities. The scope of the role is Reservations & bookings, Operations planning, Service delivery, In-destination sales, Quality control, Customer feedback and Emergency response. This role is...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they can access the best care. **Are you an...

  • Head of Operations

    6 days ago


    กรุงเทพมหานคร, Thailand Flash Coffee Full time

    Flash Coffee is one of Asia's fastest growing tech-enabled coffee chains. We aim to democratise high-quality coffee to make it accessible to Asia's rising middle class, and serve up an award-winning coffee menu curated by World Barista Champions at affordable prices. Customers can use the Flash Coffee app to order and pay online, choosing to pick up their...

  • Head of Legal

    4 weeks ago


    กรุงเทพมหานคร, Thailand Sandoz Full time

    **Major accountabilities**: - Under leadership of a L&C Leader and in close co ordination with Senior Business (e.g. Country Presidents) and Senior Representatives from other Functions (e.g. Internal Audit, BPO, Legal, Policy Custodians). - Drive robust implementation of the L&C Head role and provide support to Country Head. - Provide strategic direction...

  • Head of It

    6 days ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR’s IT team is looking for a talented Head of IT to join one of our local clients based in Bangkok. You’ll be expected to initiate and drive core strategic changes to IT processes, select and implement new IT improvements and lead all aspects of IT management. **Responsibilities**: - Leading the strategy for technology platforms, partnerships, and...

  • Head of Operations

    3 months ago


    กรุงเทพมหานคร, Thailand Intrepid Full time

    **About Us** Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key...

  • Head of Operation

    7 months ago


    กรุงเทพมหานคร, Thailand Intrepid Full time

    **About Us** Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key...


  • กรุงเทพมหานคร, Thailand UOB (Thai) Public Company Limited Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...