General Manager, Operations
4 months ago
The General Manager, Operations & Business Services is a senior executive role responsible for overseeing the day-to-day operational functions of Dextra Manufacturing Co., Ltd. This position involves strategic planning, managing operational processes, improving performance, ensuring operational efficiency, and leading a diverse team to achieve business goals. The General Manager, Operations & Business Services plays a critical role in aligning plant performance with Group objectives and industry standards, contributing to the company’s long-term success and competitive edge. This position works closely with other senior leaders to develop and implement strategies that drive organizational growth and sustainability.
**Key Responsibilities Strategic Planning and Execution**:
Develop and implement operational strategies aligned with corporate goals and objectives.
Identify opportunities for standardization, process optimization, innovation, and cost reduction in operations.
Establish and drive plant objectives to meet production targets, quality standards, and budgetary requirements.
Steer long-term planning initiatives to ensure the company’s operational readiness by effectively collaborating with senior management to define objectives, goals, and performance metrics. Operational Management:
Oversee daily operations of the company, ensuring efficiency and effectiveness.
Manage resources, including human, financial, and material, to optimize operational performance.
Monitor key performance indicators (KPIs) and metrics to measure operational success.
Oversee all aspects of plant production, ensuring that production schedules are met.
Optimize production processes to improve efficiency and reduce waste.
Analyze operational data and performance indicators to identify areas for improvement and implement corrective actions as needed. Quality Assurance:
Ensure all products meet quality standards and specifications.
Implement and maintain quality control systems.
Address quality issues promptly to minimize disruptions. Safety and Compliance:
Promote a culture of safety and ensure compliance with health and safety regulations.
Conduct regular safety audits and risk assessments.
Develop and implement emergency response plans. Team Leadership & Engagement:
Lead, mentor, and develop a high-performing team ensuring alignment with corporate objectives and standards.
Set performance expectations, conduct performance evaluations, and provide coaching and development opportunities for direct reports.
Develop talent pipelines and succession plans for key roles in the organization.
Foster a positive and inclusive work environment.
Ensure appropriate staffing levels and manage recruitment, training, and retention of employees.
Foster a culture of engagement, accountability, and continuous improvement.
Implement programs and initiatives to enhance employee satisfaction and motivation. Continuous Improvement:
Lead continuous improvement initiatives and implement lean manufacturing principles to enhance processes, technologies, and systems across all operations.
Streamline processes to enhance productivity and reduce costs.
Identify and rectify bottlenecks and inefficiencies in the production process. Technology, Innovation & Product Development
Drive the adoption of new technologies and innovative solutions to improve operational efficiency.
Stay abreast of industry trends and emerging technologies to keep the company competitive.
Implement digital transformation initiatives to enhance production and operational capabilities.
Support and collaborate with R&D and product development teams to bring new products to market.
Ensure operational readiness for new product launches.
Facilitate cross-functional collaboration to drive innovation and product improvements. Regulatory Compliance:
Ensure compliance with industry regulations, environmental standards, and other applicable laws.
Remain updated on regulatory changes and promptly integrate required adaptations. Maintenance and Equipment:
Oversee the maintenance of plant equipment and facilities.
Ensure machinery is in good working order and maintenance schedules are adhered to.
Plan for and manage capital projects and upgrades. Supply Chain and Inventory Management:
Coordinate with supply chain and procurement teams to ensure availability of raw materials.
Manage inventory levels to optimize production without overstocking.
Maintain strong relationships with suppliers and vendors. Financial Management:
Develop and manage operational budgets.
Monitor financial performance and implement cost-control measures.
Work with the finance department to ensure accurate financial reporting and analysis. Stakeholder Management:
Build and maintain relationships with key stakeholders, including customers, suppliers, and partners.
Communicate regularly with senior management to provide updates on operations, performance, and key initiatives.
Address and resolve operational issues and challenge
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