Knowledge Management Associate

7 days ago

Thailand United Nations Development Programme (HQ) Full time

**Job Description**:
Background
Background and Organizational Context

UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP’s policy work carried out at HQ, Regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.

Within the GPN, the Bureau for Policy and Programme Support (BPPS) has the responsibility for developing all relevant policy and guidance to support the results of UNDP’s Strategic Plan. BPPS’s staff provides technical advice to Country Offices; advocates for UNDP corporate messages, represents UNDP at multi-stakeholder fora including public-private dialogues, government and civil society dialogues, and engages in UN inter-agency coordination in specific thematic areas. BPPS works closely with UNDP’s Crisis Bureau (CB) to support emergency and crisis response. BPPS ensures that issues of risk are fully integrated into UNDP’s development programmes. BPPS assists UNDP and partners to achieve higher quality development results through an integrated approach that links results-based management and performance monitoring with more effective and new ways of working. BPPS supports UNDP and partners to be more innovative, knowledge and data driven including in its programme support efforts.

Under the direct supervision of the Programme Specialist - Innovation and Knowledge, the Knowledge Management Associate ensures that the knowledge and information generated in the framework of the Regional Programme is presented to the BRH clients and external audience in a user-friendly, easy to understand and attractive way, using the latest collaborative communication tools and channels. S/he works in close collaboration with BRH teams, Knowledge Management Team (KM Team) at Bureau for Policy and Programme Support (BPPS), Communications Officer, UNDP Regional Centers, Country Offices (COs) and UNDP HQ staff.
Position Purpose
Under the supervision of Programme Specialist - Innovation and Knowledge, the Knowledge Management Associate will research, review and package content and knowledge generated within the Asia-Pacific region for further use and benefit of UNDP’s clients and development partners. His/her primary areas of responsibility will include:
**Responsibilities**:
1.) Support to development, maintenance, management, and publishing and regular update of quality content on the regional, external and internal, information and collaboration platforms

Work closely with Programme Specialist - Innovation and Knowledge and Communications Unit to identify, develop and package content to be uploaded on the BRH information and collaboration platforms to keep them up-to-date and accurate;
Liaise with BRH teams and COs focal points to identify and promote knowledge products and use them to write stories for the information and collaboration platforms, focusing on multimedia and innovative forms of presentation;
Support review, establishment, improvement and/or strengthening processes, systems and procedures for internal communication activities within the Bangkok Regional Hub, RBAP and UNDP COs in the region;
Solicit contributions for the information and collaboration platforms from HQ, substantive practices and COs in the region, editing such contributions and produce the final copies to be disseminated via identified on-line channels;
Add (write, research and edit) short news pieces for the information and collaboration platforms, drawn from UNDP activities in the region - including regular scanning and review of material posted on all independently managed information and collaboration platforms of substantive practices and COs in the region;
Promote RBAP website(s) to others on the web by actively identifying needs and looking for opportunities; make sure all its links and cross-postings are alive and functional.

2.) Support BRH teams and BRH management in development of new and existing community of practice knowledge management and communication tools

Support the establishment and maintenance of project-related websites, collaboration tools, regional electronic networks document storage and related information management systems, and provide user training when and if required;
Assess new standards, technologies and trends, and recommend strategies and plans for enhancement. Keep up-to-date with best practices in web usage, web page design and writing for the web.
Contribute to innovative knowledge management solutions and support their implementation.
Provide and contribute to user trainings on exis

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