
Assistant Executive Housekeeper
3 weeks ago
Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
- Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
- Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry
- Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms
- Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
- Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
- Follows up on progress of agenda items covered in regular meetings
- Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
- Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
- Supervises outside contractors to ensure contractual compliance
- Ensures that consumption of guest supplies is under control
- Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
- Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc
- Acts on behalf of the Executive Housekeeper in his / her absence as assigned
- Works with Superior and Human Resources on manpower planning and management needs
- Works with Superior Director of Finance in the preparation and management of the Department’s budget
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Executive Housekeeper
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Housekeeping Supervisor
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