Housekeeping Manager
6 months ago
Oversee Housekeeping staff to ensure prompt, courteous service for all guests, especially VIPs and priority members.
- Communicate Housekeeping matters with the Front Office, Engineering, and Laundry to ensure accurate room status.
- Schedule and conduct routine inspections of housekeeping areas for cleanliness, maintenance, and refurbishment needs.
- Evaluate staff appearance, discipline, and efficiency, taking immediate remedial action when necessary.
- Maintain communication with the Executive Housekeeper on all departmental matters.
- Supervise outside contractors for compliance and control the consumption of guest supplies.
- Assist in monitoring Housekeeping procedures, including lost and found, key control, security, emergency protocols, and health and safety.
- Collaborate with the Executive Housekeeper on cleaning programs and act on their behalf in their absence.
- Work with superiors and Human Resources on manpower planning and management.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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