Head Division of Customer Relation

4 weeks ago


วฒนา กรงเทพมหานคร, Thailand Orico Auto Leasing (Thailand) Ltd. Full time

วันทำงานปกติ จันทร์-ศุกร์ 8:30 - 17:30 น.
- มีค่าเดินทาง, ค่าล่วงเวลา, กองทุนสำรองเลี้ยงชีพ
- ประกันชีวิตและสุขภาพกลุ่ม (รวมค่าทำฟันปีละ 2,000 บาท)
- โบนัสประจำปีตามผลงานและผลประกอบการ
- ปรับเงินเดือนประจำปี
- ท่องเที่ยวประจำปี

ผู้สมัครที่สนใจตำแหน่งงานดังกล่าวกรุณาส่งเอกสารแสดงรายละเอียดคุณสมบัติ ประสบการณ์การทำงาน และเงินเดือนที่ต้องการ พร้อมกับรูปถ่ายปัจจุบัน

**ส่งมาที่**: ฝ่าย ทรัพยากรมนุษย์ และงานธุรการ
**Tel**: 02-026-5844 (8:30 ~ 17:30 น. วันจันทร์ - ศุกร์)

**Duties & Responsibilities**:

- Oversee and manage and take the lead the entire team to ensure efficient and effective work aligned with the company’s goals.
- Develop and implement policies to ensure compliance with company regulations and relevant laws and regulations.
- Set plans and targets to achieve company goals.
- Control and supervise the operation to run smoothly in customer relation division including collection department (Team 1-2) and customer service department.
- Analyze customer feedback and data to identify improvement areas.
- Analyze and report risk information to relevant stakeholders.
- Monitor collection activities to meet targets, collaborating with finance, legal, Marketing and Credit control teams for effective debt recovery.
- Analyses the company’s portfolio and reports to management.
- Perform additional tasks as assigned by the supervisor and management.

**Qualifications**:

- Thai nationality, male or female, aged over 45-50 years old
- Bachelor or Master Degree in relate field or any field
- Have experience in the executive level for 10 years or more
- Fluent in English (both written and spoken)


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