Ict Assistant

1 month ago


กรงเทพมหานคร, Thailand Iom Usrap Dc Full time

Position Title : ICT Assistant
Duty Station : Bangkok, Thailand
Classification : General Service (Ungraded, THB 74,000.00 per month)
Type of Appointment : Special Short-Term Contract (Initial 6 months with possibility of extension)
Estimated Start Date : As soon as possible
Closing Date **:11 December 2024**

(Open for Thai Nationals Only)

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

**ORGANIZATIONAL CONTEXT AND SCOPE**:
The International Organization for Migration (IOM) is the UN Migration Agency. With 173 member states it is committed to the principle that humane and orderly migration benefits migrants and society.
Established in 1951 and now active in over 400 field locations worldwide, IOM works with partners, government and civil society to:
1. Assist in meeting the operational challenges of migration and mobility
2. Advance understanding of migration issues
3. Encourage social and economic development through migration; and
4. Uphold the human dignity and well-being of migrants and mobile populations.

Responsibilities: Provide Tier 1 level technical support such as immediate diagnosis and workarounds for reported incidents in APAC Regional Office in Bangkok, Country Office, RSO Bali Process Office, Myanmar Office in Bangkok and sub-offices.
Assist with the monitoring and troubleshooting of workstations, LAN, and WAN equipment (e.g., Cisco Meraki, Cisco ASA Firewall, switches, Wi-Fi access points, Microsoft Intune, PBX telephone systems, and antimalware systems);
Produce and maintain relevant documentation and reference materials, including (but not limited to): ICT asset and software inventory, infrastructure diagrams, security documentation, etc. Recommend equipment and software replacements in a timely manner following the ICT asset lifecycle standards;
Participate in ensuring quality and continuous improvement measures following internal ICT Standards, Guidelines, Policies, and other frameworks (e.g., NIST);
Support the Senior ICT Assistant and the office/s to implement the Digital Transformation roadmap.
Assist in the installation and re-location of the unit’s hardware and equipment servicing.
- Perform such other related duties as may be assigned.

Qualifications: EDUCATION

Completed university degree in Computer Science, Information Technology, or a related field from an accredited academic institution, with three years of relevant professional experience in Helpdesk / Service Desk roles or completed high school degree from an accredited academic institution, with five years of relevant professional experience.
Microsoft Certification in Windows Server 2019 or above and/or Active Directory is also preferable
Azure, Microsoft 365, and AWS Associate Certifications are important advantages
Other industry certifications such as Cisco CCNA, Avaya, CompTIA Network+, CompTIA Security+, or ITIL.

EXPERIENCE

Extensive experience in direct user technical support and computer, network, and communication equipment troubleshooting are a distinct advantage.
Correctly applies knowledge of specialized IT disciplines.
Four years of relevant experience administrating Windows computers, Office365 tools (e.g., Microsoft Outlook), and LAN/WAN networking environment.
Proven experience supporting Office 365 and cloud-based solutions in Azure, and/or Microsoft 365.
Basic experience and/or knowledge in responding to cyber security incidents, vulnerability management, patch management, and security compliance daily tasks (e.g., NIST 800-53 cybersecurity standard and compliance framework).
Experience in working in an international organization.

SKILLS

ICT troubleshooting and analytical skills.
Ability to present ideas in a user-friendly language to non-technical staff.
Strong communication, organizational and interpersonal relationship skills;
Hard working, good team player, dedicated, ability to monitor and follow up on pending matters;
Ability to meet deadlines and work under pressure with minimum supervision.

LANGUAGES

For this position, fluency in English and Thai is required (oral and written).

DESIRABLE

Knowledge of another Thailand Local Language

COMPETENCIES

The incumbent is expected to demonstrate the following values and competencies:
VALUES - All IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises carefu


  • Ict Associate

    2 months ago


    กรุงเทพมหานคร, Thailand United Nations Development Programme (UNDP) Full time

    **Job Identification** - 21567 **Locations** - Bangkok, Thailand**Posting Date** - 10/27/2024, 09:53 PM - 11/11/2024, 10:59 AM **Job Schedule** - Full time **Agency** - UNDP **Grade** - NPSA-6 **Vacancy Type** - National Personnel Service Agreement **Practice Area** - Management **Bureau** - Regional Bureau for Asia and the Pacific **Contract...

  • Ict Associate

    7 months ago


    กรุงเทพมหานคร, Thailand UNITED NATIONS DEVELOPMENT PROGRAMME (UNDP) Full time

    **Job Title**: ICT Associate **Grade Level**: NPSA7 **Position designation**:With no mobility requirement **Duty Station**: Bangkok, Thailand **Contract Duration**: 1 Year with Possibility for extension Background The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to...


  • บางรัก, กรุงเทพมหานคร, Thailand บริษัท จัดหางาน คะเรียลิงค์ (ประเทศไทย) จำกัด Full time

    **รายละเอียดงาน**: **รูปแบบงาน **:งานประจำ**: **จำนวนที่รับ **:ไม่ระบุ**: **สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตบางรัก)**: **เงินเดือน(บาท) **:40,000 -...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    Org. Setting and Reporting - Responsibilities - The Information Technology Assistant will provide ICT services and implement ICT management systems, office automation and communications of the Regional Office. The incumbent will liaise with ITS for the development of IT and communication support provided by ITS to the Regional Office. He/she will work in...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    The Regional Office is primarily responsible for maintaining continuous liaison with the States to which it is accredited and with appropriate international organizations, regional civil aviation bodies, sub-regional bodies and UN Agencies and programmes. In addition, the Regional Office ensures interregional coordination and promotes the timely and...


  • กรุงเทพมหานคร, Thailand United Nations (UN) Full time

    Assist with the development, management and control of the ICT system including LAN management and file management. Liaise and coordinate with ICT Unit at Headquarters on the development and implementation of ICT plan and the improvement of IT infrastructure. Act as LAN Administrator to determine the configuration and level of security of electronic files...


  • กรุงเทพมหานคร, Thailand United Nations ESCAP Full time

    -Job Code Title: CHIEF OF SECTION, INFORMATION SYSTEMS AND TELECOMMUNICATIONS Department/ Office: Economic and Social Commission for Asia and the Pacific Duty Station: BANGKOK Posting Period: 27 September 2024-10 November 2024 Job Opening number: 24-IST-ESCAP-244356-R-BANGKOK(G) Staffing Exercise ID: N/A - United Nations Core Values: Integrity,...

  • Helpdesk Associate

    3 days ago


    กรุงเทพมหานคร, Thailand United Nations Full time

    Result of Service Detailed documentation on the tasks performed Work Location New Delhi, India Expected duration 9 month **Responsibilities**: The UN’s Office of Information and Communications Technology (OICT) defines the strategic direction for Information and Communications Technology (ICT) to the UN Secretariat. It oversees ICT programs, budgets,...

  • Senior Project Manager

    4 months ago


    กรุงเทพมหานคร, Thailand International Telecommunication Union (ITU) Full time

    INTERNATIONAL TELECOMMUNICATION UNION - ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and...

  • Procurement Assistant

    7 months ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a leading global provider of information and communications technology (ICT) infrastructure and smart devices, with integrated solutions across four key domains - telecom networks, IT, smart devices, and cloud services. **General Description of Duties and Responsibilities** - Strictly following the company's procurement process, collaborate...


  • กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a leading global information and communications technology (ICT) infrastructure and smart devices provider. - Organizing training and enablement, organizing large-scale work meetings, coordinating resources, and so on. - **Daily business management**: Handling related data analysis of qualification and mentorship work. - **Training and...

  • Executive Secretary

    4 months ago


    กรุงเทพมหานคร, Thailand AIS Full time

    Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary As an Executive Business Assistant, you will play a crucial role in supporting the executive management of a leading public company that provides critical digital infrastructure,...

  • Executive Secretary

    2 months ago


    กรุงเทพมหานคร, Thailand AIS Full time

    Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary High-Level Job Description and Expectations: As an Executive Business Assistant, you will play a crucial role in supporting the executive management of a leading public company...

  • Sales Operation

    2 days ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a leading global provider of information and communications technology (ICT) infrastructure and smart devices, with integrated solutions across four key domains - telecom networks, IT, smart devices, and cloud services. **General Description of Duties and Responsibilities** - Handling daily business management-related data analysis of...

  • Pr Manager

    6 months ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. **Responsibilities** - Conducting insight analysis of international/regional organizations’ main responsibilities (e.g. International Telecommunication Union, United Nations Economic and Social Commission for Asia and the Pacific),...

  • Pre-sales (Ict)

    7 months ago


    ห้วยขวาง, กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is an industry leader in the provision of digital solutions, offering digital infrastructure products, spanning across compute, storage, networking, 5G, security, terminal, and related domains, and providing a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet,...

  • HR Assistant

    3 hours ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a leading global provider of information and communications technology (ICT) infrastructure and smart devices, with integrated solutions across four key domains - telecom networks, IT, smart devices, and cloud services. **Responsibilities** - Handling administrative duties to facilitate the department’s business requirements, for instance,...

  • Senior Solution Sales

    6 months ago


    กรุงเทพมหานคร, Thailand AIS Full time

    Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Key Responsibilities - Collaborate with the sales team to increase sales by creating new business opportunities and selling industry-leading new cloud, ICT, and convergence...


  • กรุงเทพมหานคร, Thailand International Fund For Agricultural Development Full time

    **Organizational Setting**: The International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated to eradicating rural poverty and hunger. It does so by investing in rural people. IFAD finances programmes and projects that increase agricultural productivity and raise rural...

  • Application Support

    3 hours ago


    กรุงเทพมหานคร, Thailand Trigyn Full time

    Job Description Trigyn has a contractual opportunity for Application Support. This position is based at our client site in Bangkok, Thailand. Job Responsibilities: - Coordinate and facilitate training sessions as directed by Management; - Create training materials, working with Product and Project Teams; - Communicate and share all feedback in training...