Business Operations Manager
7 months ago
**Overview**:
**Salary**:
50,000 THB ~ 60,000 THB**Industry**:
Software**Responsibilities**:
1 Revenue Projection and Sales Pipeline management.
2 Prepare proposals for pricing quotations and oversee various bidding activities.
3 Act as the point of contact for various client engagements, coordinating internal and external operations as per the responsible Business Units.
4 Manage contracts and agreements, including outsourcing agreements.
5 Collaborate in setting direction, planning, and strategizing marketing initiatives with all relevant departments.
6 Develop action plans, create marketing and sales management plans, analyze strengths, weaknesses, opportunities, and threats, set goals, strategies, operational plans, and implement them to achieve predetermined objectives.
7 Manage operational costs within the designated budget to achieve company goals.
8 Analyze problems and obstacles from operational activities, improve processes to ensure timely and quality delivery, and enhance customer satisfaction.
9 Develop organizational, departmental, and individual KPIs.
10 Monitor and supervise work processes, efficiency, and effectiveness according to established guidelines closely and regularly to ensure team performance meets company requirements efficiently.
11 Plan employee development, regularly monitor and evaluate employee performance.
12 Develop good relationships with customers, handle and resolve complaints and customer dissatisfaction promptly and effectively.
13 Foster good relationships with employees within the company, ensuring clear communication and understanding of company goals and directions.
14 Perform other duties as assigned by management.
**Qualifications**:
**Requirement**:
Qualifications:
1 Bachelor's degree in Business Administration, Economics, Marketing, or a related field. / Master's degree is a plus.
2 Proven experience in business operations management or related field.
3 Strong analytical and problem-solving skills.
4 Excellent leadership and interpersonal abilities.
5 Exceptional communication skills, both written and verbal.
6 Ability to work under pressure and meet deadlines.
7 Proficiency in project management tools and software.
8 Knowledge of budgeting and financial principles.
9 Ability to adapt to changing market conditions and lead teams effectively.
10 Customer-centric mindset with a focus on continuous improvement.
11 Strong organizational skills and attention to detail.**English Level**:
Level 4 - Conversational Level**Other Language**:
None
**Additional Information**:
**Benefit**:
- Benefits:
- Vacation leave 10 days/year
- Business leave 5 days/year
- Sick Leave
- Performance Bonus
- Group Insurance (OPD 2,000, IPD, Accident)
- Flex Benefits 5,000-6,000 per year (upon employee level)
- Social Security**Working Hour**:
9.00 ~ 18.00**Holiday**:
Sat, Sun
Public Holidays**Job Function**:
- Admin
- Other (Business Admin)
- Customer Success
- Project Management
- Business/Corporate Planning
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