Field Management Supervisor

7 months ago


กรงเทพมหานคร, Thailand PRTR Full time

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

**Responsibilities**
- Being responsible for the delivery of Operation Service Projects in respective regions.
- Coordinating the implementation of O & M processes, and procedures and establishing work standards for field operation.
- Ensuring service levels are achieved as per agreed OLA by the field region.
- Being responsible for analyzing operational conditions in respective and driving the implementation of mitigation plans.
- Coordinating and managing the deliverables. To ensure the standard processes are implemented uniformly in respective regions.
- Ensuring preventive and corrective maintenance is carried out within the scope of the project as per required standards and SLA.
- Handling the overall responsibility of regional operation team activities, performances, and KPI achievement.
- Managing the subcontractor performance in respective regions. Compiling and reviewing the reports generated for the regions.

**Qualifications**
- At least 5 years of practical experience in Telecommunications, IT, or related fields.
- Familiar with Mobile networks, Fixed network O&M management of Telecom Operators, IT Infrastructure, and Cloud Technology.
- Possess a strong leadership, motivation, and communication skills.
- Good problem solver with highly developed management skills.
- Strong in analytical and organization skills and is detail-oriented.
- Able to work independently in a rapidly changing environment.
- Excellent written, oral, and listening skills in English.
- Have work experience in the Management Service.
- Having knowledge or experience in eTOM, ITIL Process/standards, Access-, Core-, Transport-, and Service
- Networks, Core & BSS maintenance is preferred.
- Having working experience in the telecommunications industry is preferred.


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