Corporate Communication Manager
8 months ago
**Key Responsibilities**:
As the Corporate Communication Manager, you will play a pivotal role in enhancing the brand's reputation and strengthening our communication channels both internally and externally. You will lead a team of two professionals dedicated to CSR and customer complaints. Your primary responsibility will be to drive strategic communication initiatives that resonate with key stakeholders and align with brand values.
- Lead and manage a team of two professionals responsible for CSR and customer complaints. Foster a collaborative and high-performance work environment.
- Develop and execute comprehensive Sustainability and CSR strategies that align with our corporate objectives and make a positive impact on society.
- Oversee the handling of customer complaints, ensuring timely resolution and customer satisfaction while identifying opportunities for process improvement.
- Develop and implement internal and external communication strategies that reinforce our brand identity and values.
- Cultivate and maintain strong relationships with key stakeholders, including media, government agencies, NGOs, and industry associations.
- Develop and implement crisis communication plans to effectively manage and mitigate any potential brand reputation issues.
- Ensure effective internal communication practices to engage and inform employees about company updates and initiatives.
- Manage media relations, including press releases, interviews, and media inquiries, to enhance the company's image in the market.
- Manage budget for corporate communication and public affairs activities.
**Qualifications**:
- Master's degree in communication, Public Relations, Marketing, or related field.
- Proven leadership experience in a similar role within the FMCG industry.
- Exceptional written and verbal communication skills.
- Strong stakeholder management and relationship-building abilities.
- Crisis management and issues-handling experience.
- Knowledge of CSR principles and best practices.
- Ability to work in a fast-paced, dynamic environment.
- Creative thinker with a strategic mindset.
- Fluent English and Thai communication skills both in writing and speaking
- TH Nationality ONLY
Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.
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