IT Support/network Assistant Manager
7 months ago
**Industry**:
Logistics- Provide IT hardware/software support and educate user for IT security awareness and basic issue.
- Monitors the Network to ensure optimal performance and provide support and response Business continuity plans (BCPs).
- Set up new users' accounts and profiles and deal with password issues. (Backup tier 1)
- Investigating, diagnosing and solving computer software and hardware faults.
- Control standard of software used in the company
- Training and supervision junior staff members and other users
- Performs other related duties as assigned by superior
- Negotiate and work with vendors to provide quotes for new acquisitions and renewals.
- Follow SLA standards to coordinate, diagnose resolution for system and network issues.
**Qualifications**:
**Requirement**:
- Bachelor's degree or higher in Computer Science, Information Technology or related fields
- 7 years or above of experience in IT project management, operation or infrastructure.
- Ability to hands-on manage and triage multiple parallel priorities.
- Able to communicate technical issues to non-technical users.
- Leadership, collaboration skills; ability to foresee and analyze infrastructure risks, develop risk management plan and mitigate subsequent issues.
- Good command of English**English Level**:
Level 3 - Business Level**Other Language**:
English
**Addition Information**:
**Benefit**:
- Social Security
- Provident Fund 5%
- Group Health Insurance
- Dental 4,000 THB /Year
- Performance Bonus (average 3 month)
- Others**Working Hour**:
8:30 ~ 17:30**Holiday**:
Sat-Sun**Job Function**:
- Other
- IT Helpdesk / IT Support/Admin
- System Engineer
- Network Engineer
- Infrastructure Engineer
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