Key Account Executive

4 weeks ago

กรงเทพมหานคร, Thailand Blackmores Group Full time

Blackmores Group is an Australian publicly-listed company, with an extensive presence across Asia Pacific. Our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day. Recognising that you can’t have healthy people without a healthy planet, we’re strongly committed to embedding sustainability across our business and giving back to the communities in which we operate.

As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal and wellbeing goals supported by our flexible work practices and family friendly policies.

**Purpose of role**:
Key Account Executive (KAE) responsible to manage and nurture relationships with an important customer, ensuring their needs are met and that they receive exceptional service.

**Responsibilities include**:
**Sales & Negotiation**
- Engage and influence all key stakeholders via mutually acceptable agreements, before, during and after sale
- Able to handle assigned key account customers
- Execute strategies activities with responded account to ensure effectiveness of execution to meet sale growth and profitable target.
- Demonstrates the ability to flex style based on buyer preferences to increase sales effectiveness
- Follow up with customers regularly to ensure needs are being met and to identify opportunities
- Keep records of sales and data

**Profitable Revenue Management**
- Deliver Profitable value sales growth and optimise customer margin, through improved return on trade investment and active mix management
- Meets internal reporting timelines & requirements
- Drive success, including: Margins, discount levels, basic P&L

**Relationship Building & Management**
- Build customer satisfaction, trust and mutual profitable growth, through agreed business plans
- Deep understanding of the customer’s needs and the ability to deliver tailored solutions.
- Deal with complaints from customers.
- Develop and maintain the relationships with current customers, potential customers and in stores as well
- Regularly visit assigned key customers
- In overall to strengthen business relationship with assigned key customers through contact strategy

**Excellence in Execution**
- Ensures execution of activity in stores
- Use basic shopper & consumer insight in dialogue with customers
- Monitors rotation of stock across portfolio to ensure quality & freshness in store

**Teamwork and contribution**
- Collaborating with internal teams to ensure a seamless customer experience.
- Identify and present ideas for process and system improvements

**Who are you?**
- Bachelor’s in business, marketing or related field
- 1-2 years of experience as Key account executive or similar role
- Experience overseeing budgets and expenses
- Excellent verbal and written communication in Thai and English.
- Great presentation skills
- Excellent time management skills
- Good knowledge about MS Office
- Ecommerce mindset
- Naturopathic Expertise
- Deep understanding of the vitamin and supplement market, including regulatory requirements, product trends, and consumer preferences.
- Having experience as a Key Account Executive in the convenience store or modern trade sectors is beneficial.
- Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated._

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