Head of Resources and Asp Management

4 months ago


กรงเทพมหานคร, Thailand Ericsson Full time

**Join our Team**:
This Head of Resources and ASP management will oversee the delivery of resource management transformation programs for the CU TH network operations organization and ensures that employee engagement is maintained throughout the transformation process. He/She establishes desired change outcomes and designs change management programs.

The role secures the CU and regional responsibility to develop, maintain, implement, and follow Workforce plans. The role also contributes to capability management to secure delivery readiness and delivery execution success by driving below areas:

- Drive implementation of changes and secure compliance of CU Resource Management processes and tools
- Drive implementation of changes in Competence Management structure and Resource Profile Content Structure.
- Measure, improve and report process performance, based on approved key performance indicators.
- Execute Tactical & Strategic resources planning, Drive wanted position based on captured resource demand, strategies and agreed dimensioning
- Define measurements and set targets for resource management process execution outcome.
- Identify and drive continuous Resource Management improvements in process, methods, and tools.
- Support Implementation of Service Delivery Strategies
- Manage the ASP management team, work closely with CU sourcing to ensure ASP capacity and quality

**Tools & Resources**: Merlin, EriMatch, SRM Analytics, HRMS master data, Salesforce, Premium Proposal, Global Chronos, SAP BW

**Behavioral competences**
- Creating & Innovating
- Formulating Strategies & Concepts
- Adapting & Responding to Change
- Relating & Networking
- Presenting & Communicating Information
- Persuading & Influencing

Applicable process connected to Job Role: Ericsson Business Process, Service Delivery Process, Service Resource Management Process, Customer Business Execution (CBE) Process, XLPM Process

**Qualifications and Experience**
- Minimum Requirements for the job 8+ years of experience in Service Delivery organization or Human Resource Management.
- Need to be able to take on co-operating and supporting role.
- Fluent in English, able to write technical documentation as well as to communicate.

**Additional Requirements, Physical Demands, Region/Local Specification**
- Knowledge Sharing and Collaboration Skills
- Communication Skills
- Presentation Skills


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