Llp Operation Section Manager

3 months ago


Thailand DHL Full time

**Responsibilities**:

- This position will report directly to ASEAN Lead - IBM LLP and dotted line to GM LLP of Thailand.
- He/She will be the key focal point on all Thailand operations related matters/escalations between various stakeholders including but not limited to customer, LLP, suppliers, customer’s vendors, and auditors.
- Key responsibilities include but not limited to,
- Stakeholder management
- Management of end to end operations process (i.e. warehousing, transportation (import, export, domestic), reverse logistics, and customs/license)
- Inventory management (i.e. stock count, inventory variance investigations, movement of parts)
- Ensure suppliers meet customer KPI and improve productivity
- Lead and manage continuous improvement initiatives, change request, new project and/or new initiatives with a customer-focused approach
- Reporting
- Conduct business review with various stakeholders
- Provide training and guidance to LSP and LLP
- Conduct root cause analysis and develop effective corrective and preventive actions
- Billing matters
- He/She needs to have excellent knowledge of the end to end operations process in order to execute his/her job well. He/She needs to be a keen and humble learner.
- He/She needs to possess problem solving capabilities and integrity to review and manage customer’s suppliers performance.
- He/She is expected to be an independent worker with mínimal monitoring, yet able to deliver results and meet expectations.
- He/She needs to be a self-motivated worker.
- If urgent situation arises, he/she may need to work after office hours and/or on public holiday. However, this is not an everyday requirement. He/She will need to be contactable on his/her off duty time, to rectify the urgent situation and provide solution.

**Requirements**:

- Bachelor’s Degree in Logistics Management or Business Administration or related field.
- 5-10 years’ experiences in freight forwarders, Transportation and Warehouse Management with capability of managing full scale transportation and warehouse operations. Capability to exercise strategic and forward thinking.
- Excellent operational issue resolution skills
- Excellent people and communication (written and spoken) skills; English and Thai
- PC literate, inter personal skills, excellent teamwork and leadership skills.
- Ability to work seamlessly with her stakeholders
- Commercial awareness and customer focused
- Self-motivated, driven individual who is comfortable working in a dynamic and fast-paced environment
- Strong analytical and problem solving skills, attention to details, meticulous and comfortable to work with uncertainties
- Ability to both think strategically and execute tactically
- Ability to work independently, conscientiously and under pressure



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